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2,025 Reviews of Scranton GMC of Vernon - Service Center
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April 16, 2023
We purchased a previously owned Silverado a year ago and took it for service at the other dealership 'down the road'. Their service not only sent us home with the job incomplete, they caused a series of ot took it for service at the other dealership 'down the road'. Their service not only sent us home with the job incomplete, they caused a series of other problems due to their negligence. Scranton was able to detangle the issues and get the truck running safely. Our service writer Billy and the service tech were on top of the situation from the start, and were extremely professional and empathetic to our situation. They have earned our trust, and we will be back for any upkeep or issues in the future. More
by bethrameika
Verified Customer
April 14, 2023
Was disappointed that the car was not washed. Usually when the car comes in for repair, they wash it. I was disappointed that it was not washed this even though no work was done because the par Usually when the car comes in for repair, they wash it. I was disappointed that it was not washed this even though no work was done because the part was on backorder. More
by SHARON.SENK
April 14, 2023
Very good the people are nice I had a good time waiting and looking around and looking around More
by BIGCALP
Employees Worked With
Other Employees :
Beverly Rhoads, Ashley Corey, Jeff Borovicka
April 13, 2023
He was great and explained everything to me in details Great Great service , friendly staff , fast service , explained in details the problem Great Great service , friendly staff , fast service , explained in details the problem More
by Kc63062004@yahoo.com
Employees Worked With
Don't remember
April 12, 2023
Great service, had the car finished ahead of schedule. A car wash was a very good gesture. A car wash was a very good gesture. More
by DomS
April 11, 2023
Once I left there was a code that popped up. Could’ve /should’ve been checked before I left. Could’ve /should’ve been checked before I left. More
by jesspatterson
April 10, 2023
Great dealership. Rob and the entire service staff were great to work with. Very responsive! Rob and the entire service staff were great to work with. Very responsive! More
by Tmittler1
Employees Worked With
April 10, 2023
Service was fast and easy, the evan washed and vacumed my vehicle. Would highly recommend this dealership. vehicle. Would highly recommend this dealership. More
by Brendon
Employees Worked With
