Scranton GMC of Vernon - Service Center
Vernon, CT
2,025 Reviews of Scranton GMC of Vernon - Service Center
Jeff and your entire service department are top notch. Definitely rival any other dealership that we work with for our other cars (BMws and Mini). Definitely rival any other dealership that we work with for our other cars (BMws and Mini). More
They lack a sense of urgency and don't really seem to care. The parts department was helpful, but the service department moved at their own pace. care. The parts department was helpful, but the service department moved at their own pace. More
Great service, timely, and well done. Getting an appointment at a convenient time. Grateful for the service and recommendations Getting an appointment at a convenient time. Grateful for the service and recommendations More
Frank was great, lots of follow thru and he was very accommodating. Very happy with service accommodating. Very happy with service More
Scranton is a great dealership. They were very polite, explained everything to me. I will be back. They were very polite, explained everything to me. I will be back. More
I go amdoe all my service needs to scranton. The work is typically done well. The explanation of the charges are not reallt given. Told one price, and then line items on top of parts, labor, mat The work is typically done well. The explanation of the charges are not reallt given. Told one price, and then line items on top of parts, labor, material, dispoal are then added to with a $15 misc charge. Also, for $155 oil change, they no longer even vaccum. Since I bought my SUV, the day I took it the touch screen they told me they fixed, was never fixed. Gave me the run around each time I asked for it to be fixed, and said the part was on back order and then i never hear back. Just displeased with the folllw through. For the value I paid, I expected higher quality and follow through More
Very quick checkout from the service department. If I buy another GM truck I will probably use them. There service department is much more professional than Gates. If I buy another GM truck I will probably use them. There service department is much more professional than Gates. More