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2,007 Reviews of Scranton GMC of Vernon - Service Center
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December 18, 2022
They are always friendly, courteous and efficiently deal with the repair to get it fixed quickly. with the repair to get it fixed quickly. More
by Jgteddy
Verified Customer
December 18, 2022
Very clean and professional. Never had a bad experience with staff or mechanic service top notch dealer Never had a bad experience with staff or mechanic service top notch dealer More
by DEMMONS008
Employees Worked With
Other Employees :
Ashley Corey, Jeff Borovicka
December 17, 2022
Over all the service was very good. The employees worked very had to not complete the work in a timely fashion but make sure to be thorough and address all possible issues. The employees worked very had to not complete the work in a timely fashion but make sure to be thorough and address all possible issues. More
by tim porter
Employees Worked With
Jeff Borovicka
December 13, 2022
My 2016 Cadillac has been in the shop NONSTOP within the last year or so with relatively low mileage (Cue not working, transmission wiring harness had to be replaced, oil cooler lines leaking, gps not worki last year or so with relatively low mileage (Cue not working, transmission wiring harness had to be replaced, oil cooler lines leaking, gps not working, ghost braking when in reverse, heated seat issue, updates, sensor replacements, air conditioning not working, thermostat not working, running boards malfunctioning, vibrating noise when hvac fan is on, CUE stays on all night, wireless charger not working, latch on console broke, ETC )! I just received it back less than 2 weeks ago for an issue with the CUE staying on all night. Scranton did an update on it and now my CUE is malfunctioning again…constant beeping noise every so many seconds with a vibration to the console and no functions work..ie. Heat controls, Radio, GPS, etc. Scranton won’t put me on the schedule with a rental until December 27th. Spoke to Rob and he handled this very poorly. He was completely condescending. He lacks manners and etiquette. He took no accountability for any of the past service issues that I had and dealing with incompetent service workers. He NEEDS TRAINING IN CUSTOMER SERVICE. Stay away from Scranton! More
by Agenna215
December 13, 2022
All of the people at Scranton Motors' service department do an amazing job, and are very kind and professional. do an amazing job, and are very kind and professional. More
by SMITHDA0
Employees Worked With
December 12, 2022
Their service was excellent from the moment I walked in until my service was complete.. Beverly was on it and Niko did a great job of handling my vehicles concerns. Other dealerships don’t match up until my service was complete.. Beverly was on it and Niko did a great job of handling my vehicles concerns. Other dealerships don’t match up More
by reallivingpaula
Employees Worked With
Other Employees :
Niko Vanderleeden , Evan Blanchette, Shawn Butler
