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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,025 Reviews
Call Service Center (860) 872-9145

2,025 Reviews of Scranton GMC of Vernon - Service Center

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January 06, 2023

Scranton is hands down the best GMC/Cadillac dealer around. It’s why we are on our 5th car from them! More

by LIZVWBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 06, 2023

Excellent customer service and claim friendly environment. My car is running like it's brand new. More

by lchalk1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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January 06, 2023

They did an amazing job on my buik lacrosse, very nice place and I felt welcomed I totally recommend scranton, go check them out! More

by Mfumero39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Butler
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January 03, 2023

You feel really welcomed as you drive into there service bay and be greeted by there service personal amd knowing that you are at the right place thank you Scranton More

by ruizeddie80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
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January 02, 2023

I have gone to Scranton Motors for the past couple of years and my experience consistently comes to three words: Professional, transparent, and trustworthy. More

by jdorazio1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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January 02, 2023

Everything was great. They fixed ina timely manner and ther vacuumed my car, which I wasn't expecting, it's been over a couple weeks and still running great More

by uptakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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January 02, 2023

Scarnton Cadillac Buick GMC gives great service . Very friendly. Fast service. Recommend to everyone. They have great deals More

by RICARDOPEREZ0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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January 01, 2023

Terrible 58 years old bought many vehicles from you never again felt like I was being played. More

by BMACMECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Butler
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Jan 10, 2023 -

Scranton GMC of Vernon responded

We are incredibly sorry that you were made to feel like you were being played, that is certainly NOT our intention. We would like to hear more about your experience and what made it such a negative one - not only to see if there is anything that can be done to help, but so we can do better in the future as well. If there is anything you would like to speak to management about, please reply here with your name and contact info, or call the dealership directly at 860-872-9745. Thank you and we hope to have the chance to speak with you further.

January 01, 2023

the service dept was very good at getting the work done in a timely manner More

by biker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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January 01, 2023

I think they are good. James did a great job for me, answed all my questions and took care of all my concerns. More

by swiftmike1959
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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