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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,021 Reviews

2,021 Reviews of Scranton GMC of Vernon - Service Center

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January 02, 2023

I have gone to Scranton Motors for the past couple of years and my experience consistently comes to three words: Professional, transparent, and trustworthy. More

by jdorazio1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 02, 2023

Everything was great. They fixed ina timely manner and ther vacuumed my car, which I wasn't expecting, it's been over a couple weeks and still running great More

by uptakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 02, 2023

Scarnton Cadillac Buick GMC gives great service . Very friendly. Fast service. Recommend to everyone. They have great deals More

by RICARDOPEREZ0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 01, 2023

Excellent experience and the work is always, always well done. I appreciate their concern for a great experience. More

by JROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Ashley Corey, Jeff Borovicka, Shawn Butler
January 01, 2023

Terrible 58 years old bought many vehicles from you never again felt like I was being played. More

by BMACMECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Butler
Jan 10, 2023 -

Scranton GMC of Vernon responded

We are incredibly sorry that you were made to feel like you were being played, that is certainly NOT our intention. We would like to hear more about your experience and what made it such a negative one - not only to see if there is anything that can be done to help, but so we can do better in the future as well. If there is anything you would like to speak to management about, please reply here with your name and contact info, or call the dealership directly at 860-872-9745. Thank you and we hope to have the chance to speak with you further.

January 01, 2023

the service dept was very good at getting the work done in a timely manner More

by biker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 01, 2023

I think they are good. James did a great job for me, answed all my questions and took care of all my concerns. More

by swiftmike1959
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

WÄ“ were visiting family during Christmas when we found our oil life dropped more than expected during the trip. Beverly managed to squeeze us in for service before we had to head back. I really appreciate More

by SMU_ALUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
December 29, 2022

Very good service and very accommodating I do not understand the need for the 15 word requirement More

by pel1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Butler
December 24, 2022

Always great service. The managers and advisors are very knowledgeable, courteous and friendly. Happy Holidays More

by hb92hale
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, Jeff Borovicka, Shawn Butler
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