Sears Imported Autos

Great experience. Would recommend Sue Brink and Sears Imported Auto. Love our new GLE. Thank you Imported Auto. Love our new GLE. Thank you More

Sears Imported always does a wonderful job. I have gone to them before for services and auto body work. This was my first time purchasing a vehicle from them and I would do it again! Great experience. Help to them before for services and auto body work. This was my first time purchasing a vehicle from them and I would do it again! Great experience. Helpful staff, trustworthy and experienced. All of their inventory, new or used is great quality. Highly recommend buying your next car from Sears Imported Autos. More

It was wonderful working with Sue Brink! She was tuned into it my desires for a new car and worked with me to get the car that I really wanted. She was easy to work with and made sure that everything went into it my desires for a new car and worked with me to get the car that I really wanted. She was easy to work with and made sure that everything went smoothly. More

They are very accommodating, polite, Mike was so knowledgeable and made purchasing easy. Time was key for me. knowledgeable and made purchasing easy. Time was key for me. More

Very friendly service and easy to work with. Great experience with our purchase. Sue Brink was wonderful. Thank you. experience with our purchase. Sue Brink was wonderful. Thank you. More

My experience at this dealership was fantastic! Everyone was incredibly nice and kind! I was greeted with smiles all around and I really felt like I was a member of the Mercedes-Benz family the moment that was incredibly nice and kind! I was greeted with smiles all around and I really felt like I was a member of the Mercedes-Benz family the moment that I walked in. More

Friendly and clean. Great snacks and wonderful customer service . Sue was very patient with us. service . Sue was very patient with us. More

Sue is great. She was available(even on her day off) and answered all my questions and made the process quick and painless. answered all my questions and made the process quick and painless. More

I purchased a GLE 350 from Sears Mercedes-Benz. I've had issues with the service reminder not telling me to get an oil change. In fact, it has not changed from day 1. It keeps telling me that I can drive issues with the service reminder not telling me to get an oil change. In fact, it has not changed from day 1. It keeps telling me that I can drive 10,000 before service. Had it in for service and of course got a $600 oil change to go along with it. I was assured that it was reset correctly yet it is not fixed. This alone is not the end of the world. The part that gets me is that Bill Blume in service tells me that he will "look into it" and get back to me. It has now been 3 weeks. No return phone call, no emails, no text messages. When I drove 4 hours 1 way to get my vehicle serviced, I had a simple $30 off coupon for the oil change. He thanked me for bringing this to his attention up front and not at the end. Although, even though I did this, he did not refund the money to me. When I spoke to Bill on the phone, he also said he would "Take care of it" Yet, I've seen nothing and he had not even called me back. I believe that part of it is that he spent more time trying to sell me the next 3 service calls in a package and wasn't focusing on why I was actually at the business for service. I would absolutely stay clear from Sears Imported Autos Mercedes-Benz for any type of service. My service is under warranty, it is not fixed and the service / communication is terrible. More

They were patient and great to work with! They provided options to finance our vehicle making the overall process smooth. options to finance our vehicle making the overall process smooth. More