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Secor Volvo Cars

New London, CT

4.8
1,478 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,478 reviews

May 05, 2025

Secor of New London was very professional and efficient in my last appointment with them. I have a shimmying in my car at high speeds and they replaced the wheel that was causing it. A great place for serv More

by ROZ.CHRISTISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my More

by STEPS_SANDPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bear Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie and Rosa
May 03, 2025

I would like to acknowledge the extraordinary customer service I recently had at Secor Collision Center in New London. . The staff treated me with the almost courtesy and help while my car was being repa More

by fjswee
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Rodriguez
May 01, 2025

Service was timely and neatly done. They even washed my car. They are professional and courteous. Thanks Secor Volvo! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Stop contacting me from multiple accounts at Secor. I moved and sold that car a year ago. Haven’t been in there in since. Clowns More

by WHISKYTANGOZULU
Recommend Dealer
No
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Secor Volvo Cars responded

Please email us your name and contact information so we can remove you from our system. Please accept our apologies for any mix-ups. ~The Secor Team

April 25, 2025

Terrible, tell you your car is ready and it’s not fixed, 2 days of work I had to leave early and find rides to the shop when the problem was still not fixed. This service center is the worst I’ve ever dealt More

by dimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Mei
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Secor Volvo Cars responded

We are very sorry to learn of your experience; we strive to fix it right the first time. Please feel free to contact me with more information so we may help resolve any outstanding concerns. Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

April 23, 2025

They were very professional very accommodating, cause I was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. More

by LIAM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Good service very professional quick easy no hassles no pressuring a great experience. We definitely recommend. More

by robertgilmore64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I appreciate the level of service provided by Keith and his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise More

by IC.fxix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Secor Volvo is highly recommended our sales person was very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excell More

by gcooper7791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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