Back

Secor Volvo Cars

New London, CT

4.8
1,516 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,516 reviews

June 10, 2026

I was looking for a particular car in a certain price range within 100 miles from my home. They had what I wanted and it was worth the 99 mile trip. More

by lmfheger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Mortimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and sharing your experience. We're glad you found the car that met your needs. We appreciate your feedback.

June 07, 2026

Great experience at Secor Volvo. The sales person was kind, patient and very knowledgeable. The process of purchasing was timely and explained. Would definitely recommend this dealer More

by jennypinto10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Secor Volvo Cars responded

Hi Jenny! Thank you so much for your glowing review! We’re glad to hear that our team made your purchasing experience a smooth one. We look forward to seeing you again at Secor Volvo Cars!

June 01, 2026

The staff was very helpful during the whole process. Our questions were answered. We were assured we could make an appointment and go back with further questions. More

by marlenesantucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Secor Volvo Cars responded

Thank you for recognizing our team's efforts. We appreciate your trust in Secor Volvo Cars. Please reach out if you have any more questions.

May 29, 2026

They performed the estimated work on time and, so far, there have been no additional issues. More

by jand981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Secor Volvo Cars responded

Thank you for sharing your experience with Secor Volvo Cars. We appreciate your feedback and are glad the work was completed on time.

May 24, 2026

Very professional organization, true to their word on service. Service department diagnosed problem and resolve it very quickly. More

by hughes3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Secor Volvo Cars responded

We're glad to hear that our team diagnosed and resolved the issue quickly and professionally. Thank you for choosing Secor Volvo Cars!

May 14, 2026

Very helpful and performed excellent work. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. More

by emmy11189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
May 14, 2026 -

Secor Volvo Cars responded

Emmy, we're pleased we could assist you swiftly with your tire and other repairs. Thank you for turning to Secor Volvo Cars!

May 01, 2026

They answered my questions right away. They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mei
May 04, 2026 -

Secor Volvo Cars responded

Thank you for sharing your experience with our team! We appreciate your business and we hope to see you again at Secor Volvo Cars.

April 29, 2026

They were all Prompt, helpful and friendly. I would recommend them to all friends and family More

by Cafaircloth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyone who worked on my car! Thank you
Apr 30, 2026 -

Secor Volvo Cars responded

Thank you for the positive feedback! Our Secor Volvo Cars team looks forward to serving you again in the future!

April 24, 2026

Secor takes care of my Volvo in the old fashioned way, completely, so I don’t worry about a single thing. More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Secor Volvo Cars responded

This is great to hear, Ann! Thank you so much for choosing Secor Volvo Cars!

April 22, 2026

Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt More

by patmike65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Guskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Secor Volvo Cars responded

Thank you for your kind feedback. We’re delighted to hear you were very satisfied with our customer valet service and prompt pickup and delivery. We truly appreciate your support. Safe travels! - The Secor Volvo Cars Team

1
...