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Secor Volvo Cars
New London, CT
1,516 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,516 reviews
June 10, 2026
I was looking for a particular car in a certain price range within 100 miles from my home. They had what I wanted and it was worth the 99 mile trip. range within 100 miles from my home. They had what I wanted and it was worth the 99 mile trip. More
by lmfheger
June 07, 2026
Great experience at Secor Volvo. The sales person was kind, patient and very knowledgeable. The process of purchasing was timely and explained. Would definitely recommend this dealer The sales person was kind, patient and very knowledgeable. The process of purchasing was timely and explained. Would definitely recommend this dealership if you are purchasing a Volvo! More
by jennypinto10
June 01, 2026
The staff was very helpful during the whole process. Our questions were answered. We were assured we could make an appointment and go back with further questions. Our questions were answered. We were assured we could make an appointment and go back with further questions. More
by marlenesantucci
May 29, 2026
They performed the estimated work on time and, so far, there have been no additional issues. there have been no additional issues. More
by jand981
Employees Worked With
May 24, 2026
Very professional organization, true to their word on service. Service department diagnosed problem and resolve it very quickly. service. Service department diagnosed problem and resolve it very quickly. More
by hughes3535
May 14, 2026
Very helpful and performed excellent work. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. More
by emmy11189
Employees Worked With
Julie Mei
May 01, 2026
They answered my questions right away. They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected More
by ES
April 29, 2026
They were all Prompt, helpful and friendly. I would recommend them to all friends and family I would recommend them to all friends and family More
by Cafaircloth
April 24, 2026
Secor takes care of my Volvo in the old fashioned way, completely, so I don’t worry about a single thing. completely, so I don’t worry about a single thing. More
by Ann
April 22, 2026
Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt vale service, pick up and delivery back to my home , so prompt More
by patmike65
