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Secor Volvo Cars
New London, CT
1,512 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,512 reviews
May 24, 2026
Very professional organization, true to their word on service. Service department diagnosed problem and resolve it very quickly. service. Service department diagnosed problem and resolve it very quickly. More
by hughes3535
May 14, 2026
Very helpful and performed excellent work. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. More
by emmy11189
Employees Worked With
May 01, 2026
They answered my questions right away. They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected More
by ES
April 29, 2026
They were all Prompt, helpful and friendly. I would recommend them to all friends and family I would recommend them to all friends and family More
by Cafaircloth
April 24, 2026
Secor takes care of my Volvo in the old fashioned way, completely, so I don’t worry about a single thing. completely, so I don’t worry about a single thing. More
by Ann
April 22, 2026
Excellent service , was very satisfied with the Customer vale service, pick up and delivery back to my home , so prompt vale service, pick up and delivery back to my home , so prompt More
by patmike65
April 14, 2026
always nice and professional, knowledgeable. have had vehicles since 2010 and about to buy a third car have had vehicles since 2010 and about to buy a third car More
by wilcoxbrady65
April 12, 2026
Excellent and timely service. Treated with respect and all my questions were answered by Steve Plona. Treated with respect and all my questions were answered by Steve Plona. More
by DWEINSCHENKER
Employees Worked With
April 11, 2026
Extremely knowledgable service reps. Courteous. Promises were kept. Timing met. Excellent experience. This is from someone who spent 40 years in the automotive business. Courteous. Promises were kept. Timing met. Excellent experience. This is from someone who spent 40 years in the automotive business. More
by TFG
April 07, 2026
Had a software issue after a remote upgrade. Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great service. More
by JFINGERUT
