Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Went in for a brake light, came out with a smile on my face Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics hav Very helpful repair shop, Julie is a friendly person who knows her stuff. She showed me how to fix a window issue on my Saab which prior mechanics have not been able to help me with. Would recommend for anyone with a Saab/Volvo/Mitsubishi More
Mystery start up Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. Eric kept the car until he could get it to behave the way I said it was. It took 4 days but it finally refused to start and they fixed it perfectly. More
Service The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called The best service anywhere, really help us out ! Helped save us money, explained everything to us , told us when the car was being worked on and called and give us updates, thanks Jonathan Bennett More
Nice Dealership Did all my work with dealership through emails, texting. No problems. Easy to deal with. Everything went as planned. Car was ready when I got there. R Did all my work with dealership through emails, texting. No problems. Easy to deal with. Everything went as planned. Car was ready when I got there. Robert and DeWayne were great. More
It was straight up and no haggling! Dwayne has been nice and was very straight up. He was very attentive to all my questions. The Manager Richard was very courteous and friendly. Dwayne has been nice and was very straight up. He was very attentive to all my questions. The Manager Richard was very courteous and friendly. More
Yes thank you for the great service Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me wit Actually I drove 150 miles from New York just to take a look of a vehicle. Not sure yet will buy it or not ! But somehow the staffs provided me with a great service and I have nothing to complain about it. And yes I just buy it and drive back home the same day :) I have no regret and I do recommend this dealer shop. More
Time for a battery replacement I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made I made an appointment at Secor Volvo because I had seen a message on my dashboard that my car battery was low. I'd seen this message twice when I made the appointment. I arrived at the service desk a little before my scheduled appointment. Mackenzie and Nick listened while I explained the problem. After a while, Nick came to the waiting area and told me that there was a bad cell in the battery. The original battery in the vehicle was close to six years old. The battery was replaced and I was on my way after paying for the service. The service advisors are always friendly and courteous which makes it a pleasure to get my car taken care of at Secor Volvo. Very pleased, as always. More
Excellent Customer Service Excellent experience...I got exactly what I wanted and more...Cheryl Macomber was just great, a new salesperson who went above and beyond helping to a Excellent experience...I got exactly what I wanted and more...Cheryl Macomber was just great, a new salesperson who went above and beyond helping to answer my questions. Everyone did a great job. I would highly recommend Secor. Thank you again ... Cheryl Sittnick More
Volvo V90 I ordered a 2019 V90. Wasn’t ready when I needed it. Was given a loaner vehicle to use for a month while waiting. Will was always quick to respond to I ordered a 2019 V90. Wasn’t ready when I needed it. Was given a loaner vehicle to use for a month while waiting. Will was always quick to respond to my inquiries (even on his day off) and was extremely informative about the vehicle I was leasing. Delivery was relativelypainless. Paperwork was ready for signing when I arrived and I was quickly on my way. Will followed up after a couple of days to see how I was liking my car and to ask if I had any questions. I generally find the process of buying a new car equivalent to dental work. Will, Bob and Anthony made it effortless. More
I love my dealer & their service I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a grea I used to be an anti-Volvo person. My XC90 & Secor Volvo, New London, CT changed all that. Great service and follow-up made the switch to Volvo a great choice. More