Secor Volvo Cars

Disappointent After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustw After over 20 years as a customer, including purchase of five vehicles and receipt of service, a recent experience has called into question the trustworthiness of this company. Over this time period, I was satisfied with those cars I had purchased and the quality and responsiveness of the service division. Recently, I was ignored for a month regarding a concern and then was given conflicting information and data from the service and sales departments concerning a purchase from one year ago and a subsequent issue which had arisen. Their offer to resolve the issue fell short of fairness and sadly, I find it necessary to leave a company which I had trusted for over two decades. More

Great experience I felt from my first email communication to driving off the lot with my new Outlander sport that the people at Secor Mitsubishi were honest and transp I felt from my first email communication to driving off the lot with my new Outlander sport that the people at Secor Mitsubishi were honest and transparent. In this tough car buying market Secor has succeeded in making a hard to please buyer happy. I would highly recommend giving them a chance to earn your business. More

Friendly Service The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it i The staff at Secor Volvo are friendly, helpful and knowledgeable. They provide excellent customer service that I appreciate. Love my Volvo and it is always happy when it leaves Secor Volvo. More

great service Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand Secor Volvo worked hard with my insurance adjuster to get all the money to properly fix the car for me. In the end they returned my car to me in brand new condition! More

nicely done! accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take accurate appointment time and quick service, that is why i keep going back to secore mitsubishi. service mngr. julie mei, is attentive and will take care of you... More

Purchase of a new vehicle We were able to order the exact model with just the accessories we wanted/needed in the color exterior/interior desired at the best price. We were able to order the exact model with just the accessories we wanted/needed in the color exterior/interior desired at the best price. More

fast and reliable! brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team brought car in for a flat, had it ready to go in a few hours. Also was able to purchase another can of tire sealant. Great Team More

Complete Joke! After Secor Mitsubishi in New London, CT jerked me around for a week of complete BS, I smartened up bought a 2017 with 39K miles in under 1 hour from After Secor Mitsubishi in New London, CT jerked me around for a week of complete BS, I smartened up bought a 2017 with 39K miles in under 1 hour from an ONLINE nationwide seller DELIVERED TO MY DOOR!!! So done with these morons trying to sell cars from lots! You guys should just close your doors! The owner of Secor is either clueless or just does not care. My attempt to buy a car from them was like a really bad 3 ring circus at best! Every encounter here was that nobody knew what the other was doing. The car they wanted to sell me was on the lot, front row, UNDETAILED AND TRASH IN IT!! The sales kid had no reason to be there on a Sunday other than to suck up payroll. Clueless and zero capacity to sell a bicycle let alone a car. We were treated like more of an annoyance to him than a possible sale or let alone a customer. He gets on the phone with Anthony, who is also clueless, and tried to shake me down for another $500! I was pissed beyond words and actually shut down. Luckily my wife saw the look come across my face. Sale Sunday 10-2pm! BS!! I am going to make sure all of America knows what kind of a sham you all are there don't you all worry! You have a full lot of cars for many reasons! Pathetic!! Stear clear of SECOR MITSUBISHI! They get cars, don't even check them and then put them out for sale! I still can't believe what I even experienced and made sure Mitsubishi USA was aware as well! More

Great Service Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a Very helpful and efficient; the team could not have been nicer and more helpful. The worked on our car several times this summer and each time was a good experience More

Stress free I haven’t traded in a vehicle in 20 years and was confused about the process. deWayne walked me thru the whole process answering my questions easily I haven’t traded in a vehicle in 20 years and was confused about the process. deWayne walked me thru the whole process answering my questions easily More