Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Used Volvo purchase No pressure, professional attitude great to work with, they let me take my time to make a decision. They answered all questions I had leading up to t No pressure, professional attitude great to work with, they let me take my time to make a decision. They answered all questions I had leading up to the sale. More
Best dealership around. I have been doing business with Secor Saab/Volvo since 1986. More specifically, with Steve Plona, during that time. I would not buy/lease with any one I have been doing business with Secor Saab/Volvo since 1986. More specifically, with Steve Plona, during that time. I would not buy/lease with any one else. Excellent customer service, excellent product, and a true dedication to customer satisfaction. More
The service was great. The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after s The service was very good; however, when my car was finished and I went to leave it was pouring rain. The covered area where my car usually is after service was full with cars and mine was outside at the end of the building. I had to walk in the heavy rain to get it. I went back today to have my other car serviced and asked what were all the cars parked on the covered area. It seems that these were employee cars which is very inconsiderate of the customers. Employees should have other parking. More
Excellent Service!!! I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up str I will only trust Secor Mitsubishi with my Outlander. I recently had to purchase 2 front tires at a different shop over the weekend. They wound up stripping a lug nut, lying about it and trying to schedule expensive work to replace what they deemed to be the screw and hub!!!! I went to auto palace and purchased a lug nut for $3 and put it right on. I Left a message with Secor on a Sunday hoping to schedule a balancing of said tires as the steering wheel shake was enough to remove a molar. I managed to leave my phone home on that following Monday (Yes!! it was a horrible weekend/week..lol) and mistakenly scheduled an appointment with Secor Subaru. I showed up and presented to a mystified Julie Mei, service advisor, believing I was early for my appointment. Julie pieced the puzzle together and was still able to get me in for service. Randy, service tech?, has always done an excellent job and this time was no different. The car drove straight and true with not a wiggle in sight at any speed (legal of course!). I highly recommend them to all my friends, family, and strangers alike. Exceptional service!!!!! More
Failed to fix squeak in right door area. Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a Squeak in front passenger door area was noted during 2 test drives.problem was not fixed. I will return vehicle for more inspection and hopefully a repair. So for the service was unsatisfactory. More
Excellant Service WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the ca WE have always been very pleased with the service we have received at Secor Volvo. Diane is a great salesperson...extremely knowledgable about the car and helpful in getting us quick service when needed. Eric recently went to bat for us with Volvo when we had an issue with the rear windshield wiper . More
Great service. The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addr The entire service staff kept me apprised of the schedule and work done.. They were very courteous and polite. All my questions and concerns were addressed with a professional and friendly manner. More
Dependable Service I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very I recently had a scheduled maintenance and, while expensive (my bad for buying this car!), the service was courteous and done on time. Staff is very friendly land knowledgeable. I would also purchase another Volvo because of the quality and dependability of the cars. More
employees very personable and helpful to my needs The only problem was that it was hard to contact the dealership personally. I had to call several time to get through to anyone. Pleasurable experie The only problem was that it was hard to contact the dealership personally. I had to call several time to get through to anyone. Pleasurable experience. They even went above and beyond and delivered and installed plates. More
Best Service Department I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They I have been a Volvo customer for 8 years and have always experienced great service from Secor Volvo. They are extremely responsive and courteous. They do whatever necessary to make the experience efficient and convenient. They have resolved my issues in a timely manner and always return my car looking better than when I dropped it. More