Back

Secor Volvo Cars

New London, CT

4.8
1,479 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,479 reviews

October 15, 2024

Just bought a Volvo S90 new to me here. Very comfortable and no pressure process, fair price and excellent service when a minor glitch happened which was promptly taken care of. All I have More

by janmagnussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto Ficken
October 14, 2024

Everything was satisfactory. I didn't appreciate having to walk up the hill in the wet weather to retrieve my car. I don't want to through anyone under the bus here. I believe t More

by NWINK70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept mgr on phone, no name given when i picked up, no name, other than asking my last name me
October 06, 2024

Responsive, attentive, professional, detail oriented, eager to please and serve, knowledgeable, informative, appreciative, excellent pre and post appointment communication. Outstanding staff in every cap More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Speedy, knowledgeable, friendly service made buying a car from Secor a breeze. Diane and Steve were a great team to get me into the ideal vehicle. I couldn’t be happier. More

by apwalker4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

We have always been pleased with Secor Volvo and the quality of their service to us. More

by HZAVOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren More

by mckeever
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Pasternak
October 04, 2024

Pleased with the overall experience with Secor Volvo. Staff is professional with good communication facility is clean and well kept work performed in a timely manner and as quote. Highly recommend. More

by mrobinson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Julie was fantastic! I was supposed to get a loaner vehicle but I couldn’t find my insurance card. I waited for my car to be serviced and it only took 45 minutes! More

by MCCONNELL.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Excellent service, very professional. Excellent check in and easy setting g up an appointment. Clean More

by DAVIS-RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had to have my car towed due to a little mouse! Julie took good care of me and the Secor team repaired my car quickly. More

by lindatosti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
14
...