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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
August 10, 2024
Professional, courteous service staff. Maintenance was performed efficiently. The service was completed within the timeframe promised. I would highly recommend Secor Volvo for service Maintenance was performed efficiently. The service was completed within the timeframe promised. I would highly recommend Secor Volvo for service More
by pscoville0
Verified CustomerEmployees Worked With
August 10, 2024
Secor has always provided excellent service to me in both sales and the service department. Steve Plona and eric Weiss are the best!! Thank you! sales and the service department. Steve Plona and eric Weiss are the best!! Thank you! More
by mbuc21554
August 10, 2024
Very Pleased with this dealership and their employees! Honest and upfront about expected repair costs, and no surprises. IMy new favorite for Volvo Sales & Service.. Honest and upfront about expected repair costs, and no surprises. IMy new favorite for Volvo Sales & Service.. More
by mywaypete
Employees Worked With
August 09, 2024
Thank you for diagnosing and fixing my car so quickly. Thanks also for washing and vacuuming the car. 🙏 Thanks also for washing and vacuuming the car. 🙏 More
by ROZ.CHRISTISON
August 09, 2024
John was wonderful to work with. A big truck rear ended me at a stop light in Colchester. The insurance company, Farmers, that I had to deal with was very difficult, but John and his A big truck rear ended me at a stop light in Colchester. The insurance company, Farmers, that I had to deal with was very difficult, but John and his team took care of everything for me. I can never thank the Secor Subaru collision team enough for their professionalism, excellent workmanship, and help. My 2022 Outback is beautiful with Subaru parts. More
by diba khan-bureau
August 09, 2024
The communication from the body shop team was great ! The person who saw me last / when I picked up my car was extremely knowledgeable and professional and fixed my situation quickly The person who saw me last / when I picked up my car was extremely knowledgeable and professional and fixed my situation quickly More
by christinemoretti
Employees Worked With
I don’t know
July 02, 2024
MY CAR LOOKS GREAT! IT WAS SPIT SHINED ASND CLEANED. THANK YOU. AN AGAIN THANK YOU IT WAS SPIT SHINED ASND CLEANED. THANK YOU. AN AGAIN THANK YOU More
by efox02
Employees Worked With
June 28, 2024
All went well! Nice people, good refreshments , clean restroom, comfortable and quiet waiting room. Don't mind waiting around in the friendly waiting room. Nice people, good refreshments , clean restroom, comfortable and quiet waiting room. Don't mind waiting around in the friendly waiting room. More
by DRIVE2CHURCH
Employees Worked With
Didn't get their names,
June 24, 2024
A seamless experience. Steve located what we were looking for and provided an enjoyable transfer. We will tell our friends. Steve located what we were looking for and provided an enjoyable transfer. We will tell our friends. More
by wktj1216
