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Secor Volvo Cars
New London, CT
1,481 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,481 reviews
January 19, 2024
When I arrived he was on the phone and I had to wait. Was not acknowledged. The appointments are very specifically timed, which is great, but only when it works. I also think you should give rides within Was not acknowledged. The appointments are very specifically timed, which is great, but only when it works. I also think you should give rides within five miles, that would be a huge help to people who work nearby, like me. More
by CAM
Verified Customer
January 18, 2024
We have been impressed with Secor Subaru since walking in the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. the door to purchase our Crosstrek in March 2023. We were hit in December and the body shop customer service was excellent. More
by DAVEANDSUEMEURS
Employees Worked With
Laura Phillips
January 18, 2024
Secor fit me into their busy schedule and Performed service while i waited. Great staff service while i waited. Great staff More
by bsell327
Employees Worked With
January 18, 2024
Secor Volvo service department has always been very attentive to me and any issue my vehicle has had. Very pleased with their service! attentive to me and any issue my vehicle has had. Very pleased with their service! More
by JILLINGER
January 18, 2024
Great service. They pursue even the smallest issue I mention. I trust the service I get with Secor They pursue even the smallest issue I mention. I trust the service I get with Secor More
by BELLPLACE60
Employees Worked With
January 15, 2024
Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. I received excellent customer service and my car was fixed in a timely manner. More
by SKPARSONS06
Employees Worked With
Other Employees :
Laura Phillips, John Pasternak
January 14, 2024
Purchasing my Volvo from Secor was a great experience. The entire staff was professional and courteous. Everyone at the dealership went the extra mile to ensure that the process was smooth and comfortable The entire staff was professional and courteous. Everyone at the dealership went the extra mile to ensure that the process was smooth and comfortable. I never felt pressured or stressed. And Otto Ficken in Sales was wonderful to work with. More
by gcgalvin
January 14, 2024
Excellent experience, as always. That is why I am a loyal, repeat Secor Volvo customer. Staff is knowledgeable and friendly. That is why I am a loyal, repeat Secor Volvo customer. Staff is knowledgeable and friendly. More
by gaida.fuller
January 13, 2024
I love Secor Volvo. The staff are welcoming and diligent, always managing to put one at ease. The staff are welcoming and diligent, always managing to put one at ease. More
by gaida.fuller
January 11, 2024
Dealership was good, car was not. Not a good Volvo experience. Not likely to purchase or recommend Volvo. Not a good Volvo experience. Not likely to purchase or recommend Volvo. More
by THOMAS.FITZMAURICE
