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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
May 21, 2022
Able to schedule appointment easily. Very polite, and serviced and repaired brakes in timely mannner. Very polite, and serviced and repaired brakes in timely mannner. More
by Honeylamb
Verified Customer
May 05, 2022
Your service center was great, John went out of his way to make repairs as soon as possible. Unfortunately the supply chain made it extremely difficult for him and his team. to make repairs as soon as possible. Unfortunately the supply chain made it extremely difficult for him and his team. More
by KELTONICTD
Employees Worked With
Laura Phillips, John Pasternak
April 29, 2022
They were extremely helpful and wonderful to deal with. Told us why there was such a repair delay, parts not coming in. I loved working with John. He was great. Told us why there was such a repair delay, parts not coming in. I loved working with John. He was great. More
by KELTONICTD
Employees Worked With
John Pasternak
April 27, 2022
I brought my 2004 V70 there for a recall on 4/21/22. The floor of the outside waiting room was disgusting. I tried to sit in the waiting room inside but the TV was blaring a financial channel and 3 sale The floor of the outside waiting room was disgusting. I tried to sit in the waiting room inside but the TV was blaring a financial channel and 3 sales people where talking over it. It was enough to give a person headache. No one asked me if I needed anything, water, coffee, etc. There looked to be 5 sales people there but the place was dead. The only good thing about the experience was that it only took 20 minutes to fix the recall. I won't recommend this dealership to anyone and I will tell people about my experience. More
by bbksb593
April 27, 2022
Secor Volvo Service Department continually goes above and beyond my lofty expectations when it comes to maintaining the fit, finish, and performance of my 2020 S90 Inscription. All work is done as promised a beyond my lofty expectations when it comes to maintaining the fit, finish, and performance of my 2020 S90 Inscription. All work is done as promised and when promised with my car being returned looking near showroom new. More
by Connecticut SL
April 21, 2022
We recently brought our V90 in for service at Secor. Everybody we worked with was courteous and efficient. The waiting area was great and we were in and out quickly. My car was even washed and vacuumed Everybody we worked with was courteous and efficient. The waiting area was great and we were in and out quickly. My car was even washed and vacuumed when I got into it to leave. Thank you to Julie and Eric, we will see you for the next service! More
by CEDARRIDGE27
April 19, 2022
Professional. Knowledgeable. Personal. We have dealt with several dealerships in our life. Secor is the best experience. Could be a little pricy, but it worth it b Knowledgeable. Personal. We have dealt with several dealerships in our life. Secor is the best experience. Could be a little pricy, but it worth it because you do not go back. You come out satisfied the first time. More
by DENISE.P
April 19, 2022
Easy to coordinate test drive, pickup, finance, etc. friendly crew over the phone and surfing my Internet shopping… oh, and wonderful car!! friendly crew over the phone and surfing my Internet shopping… oh, and wonderful car!! More
by JNEKOS
