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Secor Volvo Cars
New London, CT
1,506 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,506 reviews
April 20, 2025
Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More
by lol.fearon
April 20, 2025
Secor Volvo is highly recommended our sales person was very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excell very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excellent. More
by gcooper7791
Employees Worked With
Tom Feeney
April 17, 2025
I have only owned cars from Secore Volvo, All my experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time More
by RGONZO
Verified CustomerApril 16, 2025
I just had car serviced and detailed. Anastacia was very informative, courteous, and efficient. Thank you to her, the technician(s) who worked on my car, the driver from Shuttle Service, Anastacia was very informative, courteous, and efficient. Thank you to her, the technician(s) who worked on my car, the driver from Shuttle Service, and the person who detailed my car. Secor is one stop shopping for all my needs. Have been using their services for 9 years, including the Sales Department’s. Thank you to you all for making my experience wonderful. More
by mzampini
Employees Worked With
Anastacia
April 12, 2025
Very good customer service, prompt professional keep you up-to-date on what’s happening very pleased with my experience up-to-date on what’s happening very pleased with my experience More
by robertgilmore64
April 10, 2025
Great communication, competent service, Friendly and polite service personal. Quick turnaround time., professional. Thank you polite service personal. Quick turnaround time., professional. Thank you More
by SWELSHOCK
April 08, 2025
Came in to deal with a Check Engine Light and Julie was very good at explaining all the issues and cost options and risks. Appreciate the team and the work. The Check Engine Light was still on after the very good at explaining all the issues and cost options and risks. Appreciate the team and the work. The Check Engine Light was still on after the work but was a quick fix before I drove off, thankfully. More
by Mike Lee
Employees Worked With
April 04, 2025
Great service. Great people. It says a lot about a service dept and Secor, when the same people have worked there for many years. Great people. It says a lot about a service dept and Secor, when the same people have worked there for many years. More
by SUZY0
