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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

March 31, 2022

Prompt and good service . .car was clean an care was taken. Drop off was easy and convenient More

by Lhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Quick efficient service, best around this area, service man finished car ahead of schedule, no questions asked, very happy comfortable clean waiting area. More

by Fred
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Sales staff and service staff are Very courteous and knowledgeable. I would highly recommend Secor to anyone looking to purchase a new automobile. More

by Debemontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Great experience. Professional and courteous service. Work was completed in a timely manner. Thank you! More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t receive any employees’ names.
March 22, 2022

Great customer service, willing to go the extra mile. I love when I get my car clean and shined with the service More

by steaug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
March 22, 2022

Although it took 2 years to get the recall part, once there service was great. More

by TINACZIMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Great customer service will be back for more service at this location. I was provided with great experience More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
March 20, 2022

Secor Volvo Cars providers professional and personable care in every department from sales to service to customer service! More

by Connecticut SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
March 08, 2022

We purchased a S60 Volvo AWD from Secor Volvo last week. The sales Associate Steve Plona was very knowledgeable of the Volvo and helped us with all aspects of how it works. We then spoke with Sean Trafford More

by ogengo
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Secor Volvo Cars responded

Thank you for taking the time to share the story of your visit. We hope that we may have earned your business and that you are able to recommend us to friends and family too. ~The Secor Volvo Team

March 03, 2022

Service for a recall was painless. Excellent service. Thank you very much for a job well done. More

by leone.donofrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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