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Secor Volvo Cars
New London, CT
1,500 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,500 reviews
March 29, 2025
Very fair pricing and excellent service and they are efficient and courteous to their customers efficient and courteous to their customers More
by rteccles2
Verified CustomerEmployees Worked With
March 28, 2025
Experience was fairly seamless. Diane was informative and not high pressure. Financing was not as transparent or customer focused. Diane was informative and not high pressure. Financing was not as transparent or customer focused. More
by bzam7
March 28, 2025
Service department and the service rep,Keith) was outstanding. Knowledgeable and efficient. would definitely go back there for future service. outstanding. Knowledgeable and efficient. would definitely go back there for future service. More
by yankeeindustries
March 25, 2025
Secor is always extremely helpful, accommodating, and knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. More
by choweitsdone
March 25, 2025
Professional, prompt service. Appreciate being able to get an appointment very quickly. Service was done faster than expected. Appreciate being able to get an appointment very quickly. Service was done faster than expected. More
by TAKNOX11
March 24, 2025
Julie was instrumental in ensuring a smooth process with setting up service from start to finish. She even took the time to explain the operations of the rental vehicle. She kept me informed throughout the setting up service from start to finish. She even took the time to explain the operations of the rental vehicle. She kept me informed throughout the process as well. More
by jae32199
Employees Worked With
March 23, 2025
Very nice, helpful, wholesome, and all around great dealership. Doesn't feel like other dealership with business mentality. dealership. Doesn't feel like other dealership with business mentality. More
by matt_
March 23, 2025
Dianne was awesome as she has been in the past. She found the right car and met all our needs She found the right car and met all our needs More
by pogostick13
March 23, 2025
excellent service. i love the text/email reminders. Julie was clear about an additional task that needed doing during my regular service. the job was completed earlier i love the text/email reminders. Julie was clear about an additional task that needed doing during my regular service. the job was completed earlier than scheduled. More
by MHAVERYCT
March 22, 2025
While a visit to Secor is usually expensive (I own a 2006 70XC with 200,000 miles) it seems always to pass smoothly, almost pleasantly, Julie is always clear about what will take place and how long it will 70XC with 200,000 miles) it seems always to pass smoothly, almost pleasantly, Julie is always clear about what will take place and how long it will take, and on pickup, what they did, with a heads up on what might attention in the future. When I finally need to get another car, I would certainly go to Secor first. More
by CLARKPHIPPEN
Employees Worked With
