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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

May 28, 2021

I am very pleased with the service department at all levels. The staff is professional, the vehicle is well serviced and work is completed in a timely manner. More

by MAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Service writer Julia was friendly and professional. She was attentive and explained the changes from the previous Mitsubishi dealer service. The waiting area was clean and comfortable. A floor salesman tur More

by WinDaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

salesperson very knowledgeable about the vehicle. paperwork very sloppy. sales proposal I requested to be redone twice. wrong VIN number on my original paperwork required me to come back in More

by RRIEDL
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021

Connor was great! He was extremely knowledgable, and made the entire process of buying a car as stress free as possible. He was not pushy or over the top. Thank you so much!! More

by AMBER1438
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beverly
May 18, 2021

Excellent dealership on all fronts: sales, service, contact. Highly recommend Secor Volvo. My 4th car from them! They still help me figure out all the new controls! More

by JILL.FLUTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

I was told the service would be an hour and it was done within that timeframe. The car was washed and waiting for me right outside the door. Great customer service More

by JUDELEVI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Julie was great! Got me in right away. Was out in one hour and washed my car. I’ve been coming to Volvo for 28 years. More

by michelle.bravi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Excellent team and dealership. They made purchasing a new car a seamless & effortless experience. Stephen and Steve know the cars & business well- marvelous team! Highly recommend this dealership. More

by JO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
May 09, 2021

I bought a lotus and had an excellent purchase experience. Jake Weiss followed up on all outstanding issues promptly and was knowledgable and enthusiastic about the brand he was selling. Unfortun More

by Raf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Weiss
May 08, 2021

We’ve has several repairs done by Secor Collision and highly recommend them. The work has always been excellent, staff is very professional, courteous and helpful. More

by Kevin & Deirdre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Phillips, John Pasternak
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