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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

February 04, 2021

Excellent dealership on both service and sales end. This is my second Volvo after Toyotas, Hondas, and Mini Cooper. Best dealer experience of them all. Friendly, thorough, knowledgeable, and patient. No hi More

by VKOIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
February 04, 2021

Fast, friendly, not high pressure, comfortable, knowledgeable, prices were fair but not great. I appreciated the honesty and responsiveness. Also, great options for pre owned vehicles. More

by MICHELLEANDBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Near or far this is our dealership: so professional, always available, updates and service announcements....and the service is top notch and fairly priced. I'm serious: near or far, these are the guys a More

by LSKMUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Eric Weiss is an outstanding Service Manager. After having been to two non-Volvo dealerships in my hometown of Westerly, RI regarding an issue with multiple warning signals flashing, I was told by both More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Connor Beverly and the Secor team were fantastic! All of my questions were answered in a timely fashion. I will be doing business here again! More

by JMD1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
January 28, 2021

I have purchased new and used cars from Secor exclusively since the 90s and have had an excellent experience each time. I have the highest regard for Steve Plona and Charlie Secor and recommend this dealersh More

by kestrel164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Want to thank Steve and the rest of the Sales team for providing a great experience. Steve listened to my wife and I and talked extensively with us about what we wanted in a new vehicle. When we switche More

by BKSCHOFFNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

The Secor Volvo service department was able to take care of a warranty repair in 24 hours without a prior appointment. I am grateful they were able to accomodate me on short notice especially since I purch More

by atamsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Steve Plona was great at finding just the car we wanted and was very thorough while showing us all the features. This is the third car we’ve bought from Steve and Secor and we highly recommend them both! More

by CHEENY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

All staff were Courteous and Professional * * * that is al that needs to be said. I don’t really want to write a long paragraph here More

by BASRN2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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