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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

November 29, 2020

Outstanding in every possible way! We recently purchased a Lotus Evora from Steve Plona and could not be happier. Steve made our buying experience absolutely wonderful. He agreed to pick us up from the ai More

by CIFERRI6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

Always great service from a great group of people . Very Always great service from a great group of people . Very informative ,clean and always washes car and vacuums after service. Can’t say enough good More

by JOE@FULLSCALEELECTRIC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan,Eric , Kelly
November 25, 2020

I was disappointed that our vehicle was not cleaned and ready for our pickup- minimal was done. Stickers still on front windshield and moonroof. Scratch we asked to have fixed wasn’t done until we were th More

by RJEM220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rathbun
November 18, 2020

I would highly recommend Secor to anyone looking to buy a new or pre owned Volvo. Connor Beverly is an excellent salesperson and I am very happy with my Volvo S90 Inception More

by KRISTIB319
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beverly
November 18, 2020

We have been coming to Secor for many years and just bought another Volvo. Steve Plona is the most knowledgeable salesman you could ever find. He is so pleasant to work with and found us the perfect car More

by MARTHARICKTURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Never been here before and needed recall done. Everyone was wonderful and very helpful! I very much appreciated everything they helped me with. Thank you! More

by bridget.hunt10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Our experience at Secor Volvo was very positive. From the first phone call with Rob (regarding a car posted online) to completing the purchase (with Diane), we were very pleased. We would definitely rec More

by DMWERBS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dupont
November 11, 2020

Everytime I go and get a service done, I leave feeling as a satisfied customer. Julie always goes above and beyond to make it the best experience. Always on top of making sure the service I get done is handl More

by Tfournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Couldn’t be any smother. Mark Rathbun was a fabulous sales person. Finance Steve also made the experience quite easy. Very friendly atmosphere. I also felt safe at this time More

by DEB.ACKLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rathbun
November 10, 2020

Working with a Steve Plano was a delight. He made choosing the right car for us less stressful and delivered just the car we wanted. I’d recommend him to any of our friends or colleagues. More

by SHANNEHAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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