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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
October 23, 2020
The entire staff handled COVID controls perfectly. I felt very safe and they returned my car clean and disinfected. I was in and out within 45 minutes for my recall service. very safe and they returned my car clean and disinfected. I was in and out within 45 minutes for my recall service. More
by Joy G
Employees Worked With
October 22, 2020
Julie is always courteous and professional. Her communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. More
by LOGANV19
Verified CustomerEmployees Worked With
October 21, 2020
Service was good and fast I was in and out pretty quick.Also covid protocol made me feel safe and comfortable . And service Rep was very helpful quick.Also covid protocol made me feel safe and comfortable . And service Rep was very helpful More
by raul92753
Employees Worked With
October 21, 2020
they adhered to all covid protocol. My recall was done and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. More
by KEYLIME29
Employees Worked With
October 19, 2020
I had to wait a month to get a date to bring my car in for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen in the shop was just like her. I have been buying cars from Secor since they sold Saabs. I would reconsider where I purchase my next vehicle, Please don't hesitate to call me for the details. More
by CONNIE5557A
Employees Worked With
Jannell Torres
October 15, 2020
I worked with Julie for an issue with my Outlander. She was kind, thorough and helpful. Customer service is hard, and she cares to do her best. was kind, thorough and helpful. Customer service is hard, and she cares to do her best. More
by timothypasieka
Employees Worked With
October 14, 2020
Had our first service done on new car. Completed as promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. More
by jkohanim
Employees Worked With
Ginelle
October 13, 2020
Excellent service and all team members communicate with knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided by the dealership staff and we extend our thanks. More
by TRUDY.CARPENTER
October 09, 2020
The dealership found the exact vehicle we were looking forward. They were very straightforward and upfront about price and trade in, and we never felt the slightest amount of pressure. This was start to forward. They were very straightforward and upfront about price and trade in, and we never felt the slightest amount of pressure. This was start to finish a high quality dealership experience, consistent with the high quality of the vehicles they sell. We would recommend Secor Volvo to anyone. More
by JTM
October 08, 2020
Buying a new Volvo was a non-stressful experience. Working with the Secor crew was straightforward and there was no pressure at any point. Employees were helpful and followed through on the things t Working with the Secor crew was straightforward and there was no pressure at any point. Employees were helpful and followed through on the things they said they would do. More
by MONICA.D
