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Secor Volvo Cars

New London, CT

4.8
1,257 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,257 reviews

October 17, 2019

40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I More

by JWDIXONSAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Great Experience! The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer More

by JasonW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
October 11, 2019

Awesome as usual We have been doing business with Secor Auto for 30 years. I think that speaks for itself. Our salesman, Steve Plona, has always gone above and beyond More

by RETIRED1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci
October 10, 2019

Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr More

by JOANAMCCORMICK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom More

by CARTER.HOLLIDAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
October 10, 2019

Excellent customer service Juan was very friendly and didnt push anything on me that i didnt want to do. Awesome customer service and they got me the best price for the car and More

by rutkak50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Juan Feliz
October 09, 2019

Customer Service Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! S More

by gramteri5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names, but everyone who passed while I was waiting said good morning!
October 09, 2019

Felt like I was being looked at for more money and services. I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over More

by JDGLENN193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Sadler
Oct 10, 2019 -

Secor Volvo Cars responded

Thank you for your response .I have reviewed your invoice for your 2008 C70 with 96k miles. Our oil change price is still the same as your last visit. As for the brake work,due to the wear at 95000 miles your vehicle required rotor replacement along with the pads .I am sorry we did not have the rotors in stock for an older car, but we can always procure parts overnight.For tires we try to offer Volvo spec tires at competitive prices. Please feel free to give me a call to review your concerns in more detail at 860-442-3232 x103, Thanks again,Eric Weiss

October 07, 2019

Always Excellent Service I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehi More

by NICOLEPLEE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
October 07, 2019

35,000 mile service Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my More

by MMCLEAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
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