![](https://www.dealerrater.com/ncdn/s/12.20240617.727/Graphics/icons/close-x-orange.png)
Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,301 reviews
Late model vehicle inspection and technician advice. Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise mann Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise manner, with a general concern for me as a owner and consumer. More
30k Mike CheckUp I can’t remember the young man who checked me in, answered all my questions, went outside with me so I could show him what I was talking about and the I can’t remember the young man who checked me in, answered all my questions, went outside with me so I could show him what I was talking about and then escorted me to the new waiting area but he was outstanding! The renovated waiting area and complimentary beverages and snacks were greatly appreciated. More
Frustrating. Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job com Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job completed. More
Friendly and always helpful I greatly appreciate the service groups willingness to communicate (and always in a friendly manner). When I called with a question, they quickly res I greatly appreciate the service groups willingness to communicate (and always in a friendly manner). When I called with a question, they quickly responded and provided the information. We have high mileage Volvos (note- plural. There is a reason we have more than one) and appreciate the service provided. More
40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I have. I rated the price box as average, but not as bad a Mercedes. More
Great Experience! The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer The entire process, from Sales through Finance, was very pleasant. Diane is very open and transparent, and willing to do whatever it takes to answer your questions and make you feel comfortable through the entire process. Working with Anthony on the transaction and financing was easily the most pleasant experience I've had in my life with a dealer financing transaction. Both Diane and Anthony were very pleasant, fair and transparent. Overall, an exceptional experience. For me, it was my best experience with a car dealer out of the 10+ cars I've owned in my life. More
Awesome as usual We have been doing business with Secor Auto for 30 years. I think that speaks for itself. Our salesman, Steve Plona, has always gone above and beyond We have been doing business with Secor Auto for 30 years. I think that speaks for itself. Our salesman, Steve Plona, has always gone above and beyond our expectations. He is a pleasure to work with. More
Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another great experience and another great car. More
![](https://cdn-user.dealerrater.com/images/lotshot/647d55bf-02c6-4818-b97a-89f8c21c4a28-th.jpg)
Excellent customer service Juan was very friendly and didnt push anything on me that i didnt want to do. Awesome customer service and they got me the best price for the car and Juan was very friendly and didnt push anything on me that i didnt want to do. Awesome customer service and they got me the best price for the car and got me approved fast and efficient. Thanks again to all at secor i definitely appreciate at it. I will also recommend you guys to others thanks again look foward to doing my service with you guys. More
40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when promised. More