Back

Secor Volvo Cars

New London, CT

4.8
1,301 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
Contact Dealership

575 Broad Street

New London, CT

06320

Directions

By Type

Showing 1,301 reviews

October 09, 2019

Felt like I was being looked at for more money and services. I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over More

by JDGLENN193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Sadler
Oct 10, 2019 -

Secor Volvo Cars responded

Thank you for your response .I have reviewed your invoice for your 2008 C70 with 96k miles. Our oil change price is still the same as your last visit. As for the brake work,due to the wear at 95000 miles your vehicle required rotor replacement along with the pads .I am sorry we did not have the rotors in stock for an older car, but we can always procure parts overnight.For tires we try to offer Volvo spec tires at competitive prices. Please feel free to give me a call to review your concerns in more detail at 860-442-3232 x103, Thanks again,Eric Weiss

October 09, 2019

Customer Service Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! S More

by gramteri5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names, but everyone who passed while I was waiting said good morning!
October 07, 2019

Always Excellent Service I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehi More

by NICOLEPLEE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
October 07, 2019

35,000 mile service Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my More

by MMCLEAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
October 07, 2019

Efficient I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor More

by PFAZIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know names...nice prople.
October 04, 2019

From start to finish great service Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Than More

by zanashia10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kewels
October 03, 2019

Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More

by JUDYDL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
October 03, 2019

Service was performed to my very high expectations. I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceed More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sadler
October 03, 2019

New Mitsubishi Outlander Sport Bought two new cars for my wife and I. Our salesman June was terrific! No pressure, answered all our questions. Very helpful and very happy with the c More

by WinDaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci, Juan Feliz
October 02, 2019

Great service The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than t More

by EMBREES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Dupont, Frank Foley
...
83
...