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Secor Volvo Cars
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Felt like I was being looked at for more money and services. I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over $80.00 for oil change, was never charged that much before. And I wanted my front brakes looked at. They could have been replaced but they didn`t have the brake shoes in stock. So that would have been another day. Plus he quoted me over $600.00 for the front brakes, which I`ve never paid that much before for the same work. Then he tried to sell me tires, which they still had wear left on them, and quoted me over $1,000.00 for them. I know for a fact I can get a much better deal at Town Fair. Right now I don`t think I`ll be servicing my Volvo at Secor again. More
Customer Service Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! S Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! She even offered to wash my car when the car wash opened! More
Always Excellent Service I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehi I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehicle. Thank You More
35,000 mile service Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my mirror which had been hit going into a garage and checked it out for me. More
Efficient I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor mount. $425 added to bill! I thought that would be covered on warranty. Not true. Car had slightly less than 70k miles. Never have had ANY car in my 75 years (59 years driving) have a broken motor mount. A VOLVO? Oh well! Not like the car has EVER been driven "off road"! More
From start to finish great service Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Than Making the appointment was a breeze and it was at my convenience. Was dropped back at work while the oil was being changed and I appreciate that. Thank you Jewels More
Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More
Service was performed to my very high expectations. I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceed I dealt primarily with Alex in the Service Dept. He was clear in explaining the service to be performed and the outcome of that service. Alex exceeded the very highest expectation of professionalism I have come to expect from the staff at Secor Volvo. More
New Mitsubishi Outlander Sport Bought two new cars for my wife and I. Our salesman June was terrific! No pressure, answered all our questions. Very helpful and very happy with the c Bought two new cars for my wife and I. Our salesman June was terrific! No pressure, answered all our questions. Very helpful and very happy with the cars. More
Great service The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than t The service was completed in less than an hour. A nail found in one tire explained the constant drop in pressure, and it was repaired for less than they estimated, A very pleasant experience in the new waiting area, with good coffee and terrific donuts. More