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Secor Volvo Cars

New London, CT

Overview
Employees
Reviews
Vehicles
4.8
1,267 Reviews
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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575 Broad Street

New London, CT

06320

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Showing 1,267 reviews

July 22, 2019

2nd time buying at decor Volvo I love my Volvo’s this is the second time I have purchased from them. I still driving my 2005 and it still looks great More

by PATRICMARST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci, Frank Foley, David Pricone
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Jul 25, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Sales in New London. We want every experience with Secor Volvo to be a 5 star event and it looks like we accomplished that with you. Thank you for mentioning David, Anthony and Frank in particular and awarding them 5 stars each. We put together an exceptional team for an exceptional product and customer. We wish you many years of safe and enjoyable travels in your first and second Secor Volvos! Please stop by our Service department and introduce yourself to our excellent Service team also. We look forward to working with you again in the future. Respectfully, Charlie Secor

Helpful
July 21, 2019

We have been customers of Secor Volvo for over 30 years! Frank Foley, Steve Matters and Anthony Gonci were exceptional. The process of returning our leased Volvo and leasing a new one was stressless, efficie More

by nate31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gonci, Frank Foley
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Jul 25, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo sales in New London! Wow, over 30 years as Secor customers, that is amazing and much appreciated. One of the parts of my job that I enjoy the most is talking to customers like you and discovering what it is about the vehicle and new car purchase process that they enjoy. I am pleased it was seamless, efficient and enjoyable for you. We strive to make every experience at Secor Volvo a 5 star event and it looks like we really accomplished that with you. Thank you for taking the time to highlight the work of Steve, Anthony and Frank. I will be sure to communicate your positive comments to them and the rest of our Sales team. Please stop by our Service center when you have time to introduce yourself to our Service team. We wish you many years of safe and enjoyable travels in your Secor Volvo XC 60, and look forward to working with you in the future.. Respectfully, Charlie Secor

Helpful
July 17, 2019

Reassuring Service was fast, thorough, complete. Staff were polite and knowledgeable. Waiting Room was comfortable, clean, quiet, easy to get to. Service Center More

by SIGGINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Imports (Mitsubishi, Lotus, Saab) in New London. We strive to make every experience with Secor Imports a 5 star event and it looks like we really accomplished that with you! Thank you for taking the time to list the things you particularly liked about the experience because it helps us understand customer goals. We look forward to working with you again in the future. Respectfully, Julia Secor

Helpful
July 16, 2019

Exceptional Serivce Mr. Weiss, Service Director and staff were all very helpful when I experienced issues with electronic messaging system on my Volvo. My vehicle is sti More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sadler
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Jul 19, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo in New London. We are proud of our Service team and thank you for especially mentioning our Service Manager, Eric, and Advisor, Alex. I will convey your positive comments to them and the rest of our Service team. We strive to make every experience with Secor Volvo a 5-star event and it looks like we really accomplished that with you! We look forward to continuing to provide you exceptional service. Respectfully, Julia Secor

Helpful
July 16, 2019

Full detail My car looked brand new when I picked it up! I appreciate the hard work put into making sure my car was spotless. I would highly recommend going here. More

by KOZLOWSKIC3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2019 -

Secor Volvo Cars responded

Thank you for your excellent review of Secor Imports (Mitsubishi, Lotus, Saab). We strive to make every experience with Secor Imports a 5 star event and it looks like we really accomplished that with you! Thanks for praising the detailing work done on your car and Julie's part in completing this excellent job. We look forward to working with you again in the future. Respectfully, Julia Secor

Helpful
July 12, 2019

Amazingly helpful people work here I was in a really bad spot and my brakes failed getting off the ferry from Long Island whirl driving up to Maine for my vacation. The people here help More

by zephyrshrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2019 -

Secor Volvo Cars responded

Thank you for your excellent review of Secor Volvo Mitsubishi. We are pleased we were able to help you through a difficult situation without ruining your vacation or causing you more needless worry. We strive to make every experience with Secor Volvo Mitsubishi a 5 star event and it looks like we really accomplished that with you. Thank you for the positive recommendation of our Service Advisor, Julie Mei. I will be sure to inform our entire service team of your kind words. We hope you and your dog enjoyed a relaxing vacation, with the knowledge that we were taking good care of your vehicle. Respectfully, Julia Secor

Helpful
July 11, 2019

Great service The service was very friendly, they answered all my questions. The only thing i wasn't happy about was they didn't clean my car. Diane in sales is aws More

by RASHEN.HARRIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
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Jul 11, 2019 -

Secor Volvo Cars responded

Thank you for your review of our great service at Secor Volvo in New London. We too think that Diane is awesome and appreciate your 5 star review. Please bring your car back at your earliest convenience and we will wash and vacuum it for you. We look forward to working with you again in the future. Respectfully, Julia Secor

Helpful
July 10, 2019

SERVICE Nick has always been responsive and accommodating to my needs when I need service. I appreciate his friendly attitude and manner. He seems to care tha More

by ArchtopMusicPhil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
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Jul 10, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service in New London. We strive to make every experience with Secor Volvo a 5 star event and it looks like we especially achieved that with you! Thank you for your positive comments about Nick and for taking the time to note the things he does to make sure our customers are satisfied. I will be sure to pass along your comments to him and to all of our Service Team. We look forward to working with you again in the future. Respectfully, Julia Secor

Helpful
July 09, 2019

Great Service I recently had my Volvo S60 in for tires and service. As always, the service is professional, timely and well done. I always can count on the service More

by cheryld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
Report | Print
Jul 09, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service in New London. We strive to make every experience with Secor Volvo a 5 star event and it looks like we really accomplished that with you! I will be sure to communicate your positive remarks to Nick, Eric and our entire Secor Volvo service team. Thank you for personalizing your review and taking the time to comment on the outstanding service that impressed you. We look forward to working with you in the future! Respectfully, Julia Secor

Helpful
July 07, 2019

buying a car has never been so easy before I was able to walk in, tell Reggie what I was looking for and just like that we were looking at the car that was perfect for our family. Setting up t More

by POSITIVEOUTLOOK2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gonci, Reggie Wallace
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Jul 08, 2019 -

Secor Volvo Cars responded

Thank you for this excellent review of Secor Imports (Mitsubishi, etc.), and Reggie and Anthony in particular. They do a terrific job assessing customers' needs and matching them to the perfect vehicle. Our goal is to have every experience at Secor Imports be a 5 star event and it looks like we accomplished that with you! We appreciate your taking the time to list how beneficial and painless the entire process is because we love helping our customers. We look forward to working with you again and your other family members when ready! Respectfully, Julia Secor

Helpful
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