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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

June 08, 2020

Second time just as good as the first Just love how knowledgeable and thourough Stephen P. was with explaining all of the ins and outs of how the vehicle works. I recommend this dealershi More

by VWILLEY1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2020

R epair IRepair damage to the bumper and fender. I am pleased with speed with which the repair was started by the collision department and completed by them More

by JOANAMCCORMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Tire replacement Picked up a nail in left rear of my outback. Julie was on the spot to aid us in getting it fixed. The whole process in and out was about 20 minutes. W More

by JERRYPLOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Customer-focused, No Pressure, and Fun Buying Experience Steve Plona, of Secor Volvo, was knowledgable and passionate about Volvos (and cars in general), which legitimately made the shopping experience fun. More

by IHEATHERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020

I have always been extremely satisfied with the friendly, knowledgeable staff. I will always be a customer and would highly recommend to family and friends More

by bancroft_laura
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

When ever I call for an appointment I can rest assured that they will get me in as soon as possible. The place is always clean and the service is second to none. More

by DEBI222D
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020

Miscellaneous. Always the best! Eric is very helpful as are his employees. The new procedure works to protect the customers and .employees. My thanks to all. More

by JOANAMCCORMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Plona
May 26, 2020

Excellent experience, as usual. In the midst of this terrible time, you made my transition to a new car easy. Thank you for your professionalism! More

by NANCYMARSTON
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020

Great service, very responsive. Steve explained the process, and went over the car. The closing process was very smooth and efficient. Done in couple of hours More

by KP
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020

Excellent overall experience! I Highly recommend all who helped me at Secor Volvo. Even during these trying times wonderful personal support , financially as well as emotionally given throughout the deal. More

by SWEETLORRAINE815
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hamilton
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