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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

May 23, 2020

Everyone was very responsive, especially during these difficult times. Scheduling was convenient and the car was sanitized when finished. It was a painless service call. More

by WBELLUZZI
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

I purchased my Mitsubishi two and a half years ago and now have a hundred thirty thousand miles on it and it continues to run in top form due to the quality of the vehicle and the service provided by Seco More

by K P McCabe
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

The young lady at the service desk was very friendly and helpful. The waiting area was nice and comfortable. Loved that my car was vacuumed out. More

by CLROMMAL
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020

Reggie was really great, he showed us the car we wanted to see, never pressured us or tried to convince us of buying at secor. Also the finance person was amazing, explained all the paperwork, was very det More

by ELKEPIERSON3
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Wallace
May 07, 2020

Wonderful sales service John Hamilton is an excellent salesman. Steve Polona is a great teacher of vehicle capabilities which is definitely recommended with these "techy" More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hamilton
May 05, 2020

Not sure yet still waiting for a call back on what was promised when I bought it by the sales woman. When I bought the vehicle it was a 2018 demo. We had noticed that the hood was chipped and Diane ordere More

by bsadowski9595@gmail.com
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
May 04, 2020

Fast and friendly service even in these hard times thanks again. I will be back again for my next 6 month oil change for sure More

by rutkak50
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

First I want to say Thank You so very much for being open. Outstanding service! Excellent job! Superb experience! Car is like brand new. Again Thank You More

by emorales214@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

Awesome Service Julie and Randy have always gone and continue to go the extra mile, for me to help keep my 2009 Lancer in good working condition. More

by NICOLEPLEE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
April 28, 2020

Oil change Julie was a pleasure to work with took the car in promptly and called as soon as it was done all with no contact during coved 19 More

by RICOGULIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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