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Secor Volvo Cars

New London, CT

4.8
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,480 reviews

April 27, 2020

Body shop service Manager was very helpful in coordinating with the body shop, insurance company, and rental car to get the door fixed on our outlander. We were very p More

by JERRYPLOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hohn at volvo body shop
April 24, 2020

Service Dept top notch I took my XC90 in for the 80K maintenance and they were very attentive to the service messages from my last 10K miles. I had to add oil a couple month More

by JYJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
April 23, 2020

Service During the Pandemic. Routine service needed on our Mitsubishi was complicated by COVID restrictions and concern for how we would get the car to and from the dealer. Secor More

by ma45romano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2020

New Car Purchase DeWayne and Reggie rock! Both were very professional, kind, and not pushy at all. Took no time to get the deal done. The transaction went very smoot More

by Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeWayne-Finance Manager, Reggie Wallace
April 13, 2020

This is my fourth car from Secor Volvo. As usual everything was spot on and Steve made it super easy from start to finish. No haggling needed. Despite coronavirus precautions, everyone I encountered More

by Reani
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2020

Friendly & Efficient Called for my appointment and received schedule for following morning. Dropped vehicle off at 9:00am and was ready by 1pm - according to schedule and More

by CRAIG.SLIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
April 06, 2020

I almost didnt get this mitsubishi lancer. Originally Juan got me approved, but then declined because of complications with my wife's credit. He didnt give up and still went to bat for me though. A mo More

by AREININGER30
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Feliz
April 02, 2020

We went to get our free oil change and they thtew in a free car wash and we were out the door in less than 35 min! Awesome job guys! Ty we are happy More

by mynameisvickie2
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

service/detail as always, customer service and communication was excellent, especially in a troubled time. have been happy with this dealership since our purchase i More

by BRADY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jenelle
April 01, 2020

Friendly & Efficient I had my Subaru Outback front bumper repaired and it came out looking fabulous. The associate was very friendly and efficient and, most importantly, More

by GARYGULA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the service person.
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