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Secor Volvo Cars

New London, CT

4.8
1,479 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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575 Broad Street

New London, CT

06320

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Showing 1,479 reviews

March 13, 2020

My Experience Last autumn I asked a Secor sales rep to keep an eye for a used V-90. I never heard back from that rep. When I visited the dealership this winter I More

by DICK HOLLIDAY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Great experience Everyone was very friendly and made buying my car quick and easy! Steve Plona really knows his cars! Have bought a car there before and would do it More

by WMELOCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

great place It is always a pleasure doing business at secor. They always make one feel welcome and try to get you out as soon as possible. More

by WENDYLEHMANLASH@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
people in the collision department
March 09, 2020

Service Special Came in for the winter service special - great service, prompt, friendly, accommodating highly recommend! Even told me some things abut my car I shoul More

by STACIE.L.MACLEOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

Got a same day appointment. They took my car in right at the scheduled time and 45 minutes later I was on my way! Very good service. More

by TPMALEK
Recommend Dealer
Yes
Employees Worked With
Jen
March 09, 2020

professional staff Julie was really professional cared about my needs. She is awesome. She explained to me about the service on my new Mitsubishi outlander. More

by CKINGBILL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Feliz
March 07, 2020

Good service The body shop was very accommodating and did a good job at a fair price. John made sure my needs were met and that the job was done to my satisfaction More

by REXY4882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pasternak
March 06, 2020

My first volvo I have just leased my first Volvo and had a very good experience with my sales rep, Steve Plona and the dealership. It was a pleasure to work with Ste More

by JANE.M.WITHKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, the manager
March 06, 2020

Super friendly and accommodating. If I had one complaint, it would be regarding my warrantee. I’ve been a customer of theirs before, and they never have in my record that I have one. I shouldn’t have to remi More

by JLOSIER08
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Great service- Julie is knowledgeable, friendly and helpful. Still glad we bought our cars at Secor. First oil change was free. No delays or excuses. Less then an hour. Great experience. More

by WinDaddy
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Feliz
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