Secor Volvo Cars - Service Center

I had a most pleasant experience with Secor Collision department after a rather unfortunate encounter in my new car in my garage. Secor made me feel confident that the car would be returned to its origin department after a rather unfortunate encounter in my new car in my garage. Secor made me feel confident that the car would be returned to its original condition, and I am exceedingly pleased. Everyone I encountered was helpful and responsive. Thank you. More

Secor of New London was very professional and efficient in my last appointment with them. I have a shimmying in my car at high speeds and they replaced the wheel that was causing it. A great place for serv in my last appointment with them. I have a shimmying in my car at high speeds and they replaced the wheel that was causing it. A great place for service. More

My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my initial contact with the dealership, walking me through the ordering procedure that insured that the automobile that would be delivered would be exactly the fabulous vehicle that I truly wanted. The sales representatives at Lotus of New London connected me with the utmost professional automobile sales and service personnel at SECOR Volvo who worked collaboratively with my sales personnel at Lotus of New London to build a strong and sustainable business relationship that continues to deliver complete customer satisfaction; that includes continuity of care and quality service moving forward. My overall customer experience at SECOR Automobiles is stellar. More

I would like to acknowledge the extraordinary customer service I recently had at Secor Collision Center in New London. . The staff treated me with the almost courtesy and help while my car was being repa service I recently had at Secor Collision Center in New London. . The staff treated me with the almost courtesy and help while my car was being repaired for damage caused by another vehicle. The shop manager Mr. John Pastnak along with his body shop assistants (Ms. Joycelyn Mata and Mrs. Road Rodriguez) acted in my best interest throughout the processing of my insurance claim. In addition my car was returned back to show room condition. If you are looking for a high quality repair shop I would highly recommend seeing the Secor Body shop staff for the high quality work which I was extremely satisfied with. More

Service was timely and neatly done. They even washed my car. They are professional and courteous. Thanks Secor Volvo! They even washed my car. They are professional and courteous. Thanks Secor Volvo! More

They were very professional very accommodating, cause I was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. More

Good service very professional quick easy no hassles no pressuring a great experience. We definitely recommend. pressuring a great experience. We definitely recommend. More

I appreciate the level of service provided by Keith and his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise translates to informative answers to my questions and means a lot. Thanks, Keith. Thanks, Julie. More