Back

Secor Volvo Cars - Service Center

New London, CT

4.7
857 Reviews

857 Reviews of Secor Volvo Cars - Service Center

Sort by
May 30, 2018

Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a More

by JASON@BUDGETDRY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Symonds, Stephen Cardoza, Bob Doyle, Nick Rose, Douglas Thomas, William Damberg
May 30, 2018

Great Service As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error f More

by kestrel164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 29, 2018

Brake recall This is the second time I have needed recall work and I appreciate that Secor makes it easy. I have a very busy schedule and their early morning drop More

by saralyn_sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

New tires and alignment thank you Great job Went in for anew valve for a tire and service found a problem with tires.. Replaced all four tires; and performed wheel alignment performed. More

by JREID4351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Eric and Don
May 22, 2018

Very professional Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ulti More

by JFPERRIGO60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Warranty repair Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated ti More

by JFINGERUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
May 12, 2018

Forty years of complete satisfaction We bought our first of ten Saabs from Secors in 1978. In 1980 we moved eighty miles away and we have continued to buy our cars from them And have the More

by Saabfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018

Convenient, professional and effective service Nick was very helpful and professional. He explained things well and kept me informed. The team corrected the issues with the vehicle in a timely mann More

by MNJANES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
May 10, 2018

Always treated as a valued customer Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Sta More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold , Stephen Cardoza
May 09, 2018

Great Service I've bought many cars in my life time but one of the important factors as a repeat customer for me at Secor Volvo is the service department they are More

by BDBEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rose
...
82
...