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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.8
7,665 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,665 reviews

January 29, 2019

Very satisfied Went in no appointment dealer repaired multiple problems needed parts from parts Dept no charge for any parts used all problems fixed short wait treat More

by GSPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Corcino, Jay DeLalla, Customer Service
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're glad that you enjoyed your experience with our team. We look forward to serving you again in the future.

January 29, 2019

check engine light and disabled remote start This dealer has great iinventory of vehicles but unfortunately the service department can't provide the support needed to keep customers been sorry I More

by NENADICHD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service writer John , Elvis Duran, Davolio Bill
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It's regrettable to learn that the customer service hasn't met your expectations. I would appreciate the chance to learn more about what happened and address your concerns. Please reach out to me when you are available to discuss this further. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 29, 2019

Beware Don't let them roll you like I did. Stand up for yourself. Walk out if necessary. I didn't like the pressure. When I asked for the salesman I spoke to More

by STEVE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Lawal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Smith
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Steve, Thank you for sharing your feedback with us. I am concerned that you were disappointed with your sales experience. I would like to discuss what happened further with you. If you're willing, then please contact me. I hope to hear from you soon. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 28, 2019

Quick Oil Change Everything was quick and thorough. I came for an oil change but they were kind enough to make sure my tire presure was sufficient for the winter. More

by QueenE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Sollano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Capanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sciortino, Sunny Kaliandasani, Daniel Fram, Alex Maisonneuve, Marissa Maniscalco, Jackie Stroveglia
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello there, thank you so much for the great review! We are pleased to hear you received fast and efficient service from our team. We appreciate your feedback and hope to see you again soon!

January 28, 2019

Excellent salesperson I’m very happy and pleased with Alise Bitic from the moment I walked in to the moment I walked out with my new 2019 Jeep Grand Cherokee . More

by mflorim378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for reviewing us! We hope you are enjoying your new Jeep!

January 28, 2019

oil change service preformed was good and the staff was professional and friendly. would recommend using the service dept. The only minor issue was the odometer mileage More

by s.morisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your service needs. Please feel free to reach out to us if you have any questions or concerns in the future!

January 28, 2019

Service Surveys Good fast n friendly service. Just drove into express service and they changed oil, did inspection, rotate tires, and recalls . Been there 3 separate More

by BRIAN.KEEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca, Customer Service
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Wow! It sounds like you had an incredible experience with John and our team! We can't wait to share your kind feedback with them. We truly appreciate you choosing us to help you with your vehicle needs. Thank you for sharing your excellent feedback. We look forward to seeing you again soon.

January 27, 2019

Outstanding service from James..Pio..they are the best ! James is back as service advisor..very efficient . Takes care of all my concerns right away...Pio is the master mechanic..he is the best and ONLY one More

by adglancz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James,Pio
Jan 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It is a delight to learn of your kind feedback for James and Pio. We're so glad to see they took wonderful care of you and your Jeep. If there is anything else we can assist you with, please do not hesitate to reach out!

January 27, 2019

Excellent Sales Experience I recently purchased a new 2019 RAM 1500 from Security Dodge Chrysler Jeep Ram. My sales person Jesse was awesome! We finalized everything on a Sunday More

by RafeGaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ciraolo
Jan 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Congratulations on your RAM! We're so glad to see Jesse took amazing care of you. If there is anything else we can do for you, please do not hesitate to reach out.

January 27, 2019

10 days before your vehicle is even looked at Brought my vehicle in for an easy repair... took 10 days before it was even looked at, diagnosed and then the parts ordered. I called on the 7th day More

by SERVICEPARTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your feedback with us. I am disappointed that you weren't satisfied with the communication about your vehicle. ​​I would like to discuss this further with you. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371​​​

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