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Security Dodge Chrysler Jeep Ram

Amityville, NY

4.8
7,665 Reviews
Why Should You Do Business with Us? Security Dodge Chrysler Jeep Ram SRT is always focused on providing a positive shopping experience for you. There are many Long Island Dodge dealers located in our area, and the experience shopping for and purchasing your car, truck, hybrid, minivan, fuel-saver, crossover or other vehicle from them should always be exciting and enjoyable. If you are a NY DCJR shopper, or visiting our showroom from another nearby area, you'll realize how convenient our services are. Among NY Dodge dealers, Security Dodge Chrysler Jeep Ram SRT upholds our commitment to all our brands to be your guide and ally throughout your time at our dealership. We aim to make you a customer not just for today, but for the long road too. Have you ever felt attacked by bullying sales staff as soon as you walk through the doors of a dealership on Long Island? You won't find that here at our Suffolk County dealership, because we know you need time to gather your thoughts. It's nearly impossible to make a decision when someone is standing over your shoulder and trying to talk you into a more expensive car payment. Not here. We believe in space and respect. At the same time, it won't take you long to find help when you're ready for it. Our sales staff is very knowledgeable, and our website is loaded with helpful tools and information. You can order Dodge, Chrysler, Jeep, Ram, SRT parts Long Island drivers often need, and schedule service at our Long Island Service department. Take Route 110 to the end, and let the savings begin!
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345 Merrick Rd

Amityville, NY

11701

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Showing 7,665 reviews

December 20, 2017

Great experience Long time lesee here!! I Leased a Dodge Durango couple weeks ago at Security. Alise was great. She knew all about the car took us for a test drive imm More

by Cars718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Security Dodge Chrysler Jeep Ram responded

On behalf of Alise, you're welcome! We love knowing that you had such an awesome experience with your Durango test drive and your new lease. Thank you for the feedback; we appreciate it!

December 19, 2017

Amazing and super easy Alice was very knowledgeable, funny and caring for her customers. She took a lot of time to find me the best deal possible and made sure i had everyth More

by Banemode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thank you for being our customer. It's great to hear that you were well taken care of by Alice! We greatly appreciate your business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new vehicle!

December 19, 2017

Do Not do business with this dealership This dealership is terrible, I was a loyal customer for 3 consecutive vehicles. I leased a brand new Jeep Wrangler directly from the showroom, and th More

by Austinkitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John LaFrancesca, Wendi Berke
Dec 19, 2017 -

Security Dodge Chrysler Jeep Ram responded

We are confused here at Security Dodge. Mr Kitt bought his 2 year old Wrangler into service for an issue. We fixed his truck ! Just like new! He then decided that he doesn't want it anymore & he doesn't feel safe while driving it. He wanted to get out of his Lease and leave his Wrangler in the shop. However, I am sure everyone knows that you just can't break a Lease if you feel like it. Since Security Dodge fixed the truck CHRYSLER CORPORATE told him NO! Now Austin is continuing to BASH us on the web with these type of responses. We are the #5 Dealer in the USA! We always try and help our customers when issues arise. Here the problem is Mr Austin Kitt is not making sense. His Wrangler is fixed! Fully Repaired. I think he is mistaken how a Lease Contract works! He informed me how he would be posting reviews like this. I wish he would just post some truths here, instead of these fabricated stories!! Its a shame what he's doing here. He was a good customer to us for last 10 years. Just wanted to respond to this post with the true story here. Merry Xmas & Happy Holidays to ALL!!!

Dec 19, 2017 -

Austinkitt responded

I have posted nothing but the truth, the past response is proof alone that this dealership doesn’t know the facts, They wrote that this was a 2 year old Jeep! Absolutely not true at all, it was just over 6 months since purchasing the vehicle that this defect occurred. This vehicle had 9000 miles on it and was purchased directly from the showroom, brand new. I’m a well aware of the fact that leases are not typically easy to get out of, but this was a substantial safety defect that could have caused a serious injury. I was willing to make this situation easy and trade it in for a different vehicle, but they offered me thousands less then it was worth. I wanted an explanation of why or how this major axel collapse occurred, and John Lafrancesa looked me in the eyes and said his mechanic insinuated that I intentionally did something to my vehicle. This was one of the most unprofessional and insulting accusations that I have ever heard, and it’s an absolute disgrace and perfect representation of the way that this entire situation was handled by numerous members of this dealership. Wendi Berke told me to take back the Jeep, which now has diminished value on top of everything else, or she would report the rental car that was given to me as stolen. Great way to treat a customer! Chrysler did not ignore my concerns, they immediately offered me a 5500 Dollar voucher for a reade in, in response to the severity of the safety defect.

Dec 19, 2017 -

Austinkitt responded

I work for PSEG Long Island as an emergency serviceman, I deal with customers on a daily basis and I understand the value and importance of treating people with respect. The sales manager completely crossed the line and made this a personal issue by insinuating that I damaged my own vehicle. I take my niece and nephew with me quite often in my vehicle, and if they were in the Jeep when this incident occurred they could have been seriously injured.

December 17, 2017

Very satisfied My dad had bought a 2014 Dodge Ram and came out with a great dealer warranty, things I never got in other dealerships. This was my first time buying a More

by Dapitbull10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Security Dodge Chrysler Jeep Ram responded

Glad to hear we were able to help get you into a new SUV at a price you were comfortable with! We work hard to take good care of our customers and we're happy to hear that we did just that with you! Congrats on your new Jeep and please let us know if there is anything else we can do for you!

December 16, 2017

ALISE! ALISE! ALISE! THANK YOU If I could give 1000 stars I would. She was so helpful throughout the entire process. I bought my first car with Alise and when’s it’s time to buy ano More

by Brettwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the A+++ review! Alise is a key part of our team and she will be thrilled to hear of your very kind words! Congrats on your shiny, new ride and please let us know if there is anything else we can do for you!

December 15, 2017

FANTASTIC i bought my vehicle with security a few months ago and it was such a pleasant experience. Danny and Raja really hit the ball out of the park. i’m comi More

by Jeep Gal 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fram
Dec 19, 2017 -

Security Dodge Chrysler Jeep Ram responded

Danny and Raja will be happy to hear that you enjoyed the car buying experience with them! We're happy to hear that you are still loving your new ride and please let us know if there is anything else we can do for you!

December 13, 2017

Very good Was a good experience overal they worked hard to get my deal done. The process was quick and they were friendly and kind and met all my expectations. More

by Rico23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaspereit
Dec 15, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thank you for all of the kind words and compliments about our service! We truly do appreciate and value your business with us and look forward to working with you again in the future!

December 13, 2017

Alise was GREAT !!! Alise was great, Made a stressful ordeal a more comfortable one. Because we were in a rush, to speed up the process she found a power drill and chang More

by loucal75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with Alise! We're happy she was accommodating during your recent visit with us. Please let us know how we can help with your vehicle needs in the future.

December 11, 2017

Amazing experience! I went with my father and husband to lease a Jeep Cherokee and we had an amazing experience! Freddy, our sales associate, was warm and welcoming and e More

by Kiki11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheryl Holzmacher, Fred Russo
Dec 13, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing feedback about our staff! We really appreciate the recommendations as well! We hope you're enjoying your new Jeep!

December 09, 2017

GREAT! BOUGHT MY CAR 4 MONTHS AGO AND I HAD A GREAT EXPERIENCE. CAN NOT SAY ONE BAD THING. WILL GO BACK FOR MY NEXT LEASE. More

by VICKY1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Brittan
Dec 12, 2017 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your positive comments and great review, Vicky! Please let us know if there is anything else we can do for you. We appreciate your business and look forward to working with you again on your next lease!

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