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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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September 29, 2018
Accommodating Sheduled me in for a service last minute to accommodate my schedule. Everyone was friendly. Had me in and out in just over an hour like they said. Sheduled me in for a service last minute to accommodate my schedule. Everyone was friendly. Had me in and out in just over an hour like they said. More
by joetayz22
Verified CustomerEmployees Worked With
Wendi Berke
September 29, 2018
Tom Twist Ram Service Experience was excellent Very helpful and welcoming inside store.... Wants you happy and does everything to make that happen... will recommend to all Experience was excellent Very helpful and welcoming inside store.... Wants you happy and does everything to make that happen... will recommend to all my friends More
by Twisted
September 28, 2018
Normal wait time! Service done in manner & time frame explained to me! Advisor was honest & thorough! I was very happy with service & cost! Would recommend , very profe Service done in manner & time frame explained to me! Advisor was honest & thorough! I was very happy with service & cost! Would recommend , very professional & sincerely concerned about customer! More
by yankeefandan62
Employees Worked With
Wendi Berke
September 28, 2018
Oil change Quick and efficient. Everyone we came incontact with was very helpful and friendly. Been dealing with this dealership since 2011. No complains. Recomm Quick and efficient. Everyone we came incontact with was very helpful and friendly. Been dealing with this dealership since 2011. No complains. Recommend them to family and friends often. More
by kacie.pinto
Employees Worked With
Dennis and diana
September 28, 2018
Awful CustomerCare I Purchased a new Jeep from this dealer 2 months ago. An essential part for the soft top was determined to be defective, therefore making the soft top I Purchased a new Jeep from this dealer 2 months ago. An essential part for the soft top was determined to be defective, therefore making the soft top impossible to install. I was told to bring the defective part to the dealer, where a claim was made and pictures were taken and a new part was supposed to be ordered and estimated to arrive 3 to 5 days later so I could install my top in August. It has been 7 weeks.....no part or explanation thus far. Calls , texts and messages go unanswered. The salesman returned my first couple of texts and assured me that the part was ordered and would be in shortly....but the salesman no longer responds to texts or voicemail. The Sevice dept said they left the service advisor a msg and I left a voicemail. No callbacks. Obviously I am unable to install and test the soft top..winter is approaching...No one seems to care. I never leave poor reviews and I opted not to mention people names because I do not like to affect another persons livelihood but the current circumstances have left Me with little choices. I have wasted so much of my time with this dealership. I received an email from this dealership yesterday asking me if I was still in the market for a new Jeep..this dealership is confused and unorganized..It would be wise to take your business elsewhere.. More
by Wasted time
Employees Worked With
Salesman , service advisor
September 27, 2018
Did their best for me Made appointment for 2 recalls and oil change. Said I would get a loaner but not the case. Waited 4 hours which was less than predicted, which was goo Made appointment for 2 recalls and oil change. Said I would get a loaner but not the case. Waited 4 hours which was less than predicted, which was good for me.. More
by sea0726
Employees Worked With
Wendi Berke
September 26, 2018
Very helpful The service team went right to work diagnosing the problem We had with the car and quickly letting us know what was needed and how long it would take The service team went right to work diagnosing the problem We had with the car and quickly letting us know what was needed and how long it would take to complete the work. More
by truckerjg73
Employees Worked With
Brandon Troy
September 25, 2018
Horrible Took me 10 months to get truck in shop and constant back and forth with phone calls. I would leave messages, and still am, and do not get any calls ba Took me 10 months to get truck in shop and constant back and forth with phone calls. I would leave messages, and still am, and do not get any calls back even after explaining to several people how I am frustrated with not getting a call back. Secretaries aren’t on top of things and are rude. I was then told the service will take a week and it took longer and I had to rent a car. Was promised things and their end of the deal was never met. Still waiting on someone to call me back. Horrible customer service More
by loganrcasey
Employees Worked With
Other Employees :
His name was John in service department, Brandon Troy, Davolio Bill, Wendi Berke
September 25, 2018
You Don't Just Buy A Car You Buy Excellent Service H Todd Goodman says Words Can't Describe The Service Just Recieved Recently. Rather The Super Gentelmen's Touch Of Class That You Get At Security Dod H Todd Goodman says Words Can't Describe The Service Just Recieved Recently. Rather The Super Gentelmen's Touch Of Class That You Get At Security Dodge. The Efficieny And Friendliness Of The Technicians Like Mine Wendi Burke.I Am Sure That This Dealership Is Tops In The Country.Service With A Smile You Bet.Anything That Brandon And Bill Are Requested By Me Is Truly Fulfilled In An Extraordinary Detail. From Emailing Me My Bill In Color To Immediate Interprutation Of The Service Bill Backs Up With Absolute Expertise With The Quick Familiarity Of My 2007 Dodge Avenger.In My Usual Fashion Of Desciptive Words Going To Security Dodge Is "Service Nurvana" Lauren The Loaner Car Specialist Is Tops In My Book. Very Polite And Spot On Providing Me With a Loaner That Provides Insight To Future Sale of A New Vehicle. I Would Be Remiss If I Did Not Mention My Fiend Matt In The Parts Department. More
by htggoo
Employees Worked With
Matt In Parts Is Indescibely A Star Above And Beyond , Brandon Troy, Davolio Bill, Wendi Berke, Michelle Scalise
September 23, 2018
great service Great service center.Had the first service done and was in and out. I would recommend to use them for all of your service needs. Great service center.Had the first service done and was in and out. I would recommend to use them for all of your service needs. More
by jmark21
Employees Worked With
Brandon Troy, Davolio Bill
