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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,805 Reviews
Call Service Center (830) 303-4381

1,805 Reviews of Seguin Chevrolet - Service Center

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August 27, 2025

I am very pleased with the service I received. Loved that everyone was so friendly and polite. Thank you!! More

by josephinerosas830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2025 -

Seguin Chevrolet responded

Dear josephinerosas830, I’m very glad to hear that you were pleased with the service you received and that our team’s friendliness and politeness stood out during your visit. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

Excellent service. As soon as I got there, they checked my truck in, and got it into the shop by the appointment time. More

by robertivey76
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Howard
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Aug 28, 2025 -

Seguin Chevrolet responded

Dear robertivey76, Thank you for your 5-star review! I’m pleased to hear that our team was able to check in your truck promptly and get it into the shop right on schedule. Efficiency and reliability are very important to us, and I’m glad we delivered that for you. We truly appreciate your trust and look forward to assisting you with any future service needs. Sincerely, Jeremy Sims, General Manager

August 26, 2025

It was an easy process. The only issue is my appointment was at 0930 and I was done at 1200. More

by eric.saldana76
Recommend Dealer
Yes
Employees Worked With
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Vega
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August 25, 2025

Took my truck to get the check engine light, tire balancing and alignment looked at on a 2025 Chevy 2500 looked at took 8 days to get truck back. The alignment was not properly adjusted More

by hricky95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Seguin Chevrolet responded

Dear hricky95, Thank you for taking the time to share your experience with us. I’m sorry to hear that your recent visit fell short of expectations. Waiting 8 days to have your truck returned and then finding that the alignment was not properly adjusted is understandably frustrating, and I regret that we did not deliver the level of service you deserve. Your feedback is extremely valuable, and I will be reviewing this situation with our service team to ensure we improve both communication and the accuracy of the work completed. We want every customer to feel confident that their vehicle has been repaired thoroughly and in a timely manner. If there is anything I can personally do to help make this right, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

August 25, 2025

Great customer service and services always done in a timely manner. We’re happy to know we are taken care of . More

by liztm81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Seguin Chevrolet responded

Dear liztm81, Thank you for your kind review! I’m so glad to hear that our team consistently provides you with great customer service and timely service. We truly value your trust and loyalty to Seguin Chevrolet and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 23, 2025

This dealership was friendly, hospitable and customer oriented. We spent half a day there and was happy with the service received. More

by hohab2
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizbeth
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Aug 25, 2025 -

Seguin Chevrolet responded

Dear hohab2, I’m glad to hear that our dealership team provided a friendly, hospitable, and customer-oriented experience for you. We truly appreciate your feedback and your trust in Seguin Chevrolet. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

August 22, 2025

Gracie has excellent customer service and communication. She is a great service rep and an asset to Seguin Chevrolet More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Caffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Seguin Chevrolet responded

Dear Heather, Thank you for your 5-star review! I’m delighted to hear that Gracie provided you with excellent customer service and communication during your visit. She is indeed a valuable member of our team, and it means a lot to know her dedication made a positive impact on your experience. Sincerely, Jeremy Sims, General Manager

August 22, 2025

Gracie Martinez went above & beyond to answer all my questions. I highly recommend her. Also, the master mechanic, Mario Ugalde, did an outstanding job fixing 2 recall items on my AT4 Sierra truck. More

by remington3210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ugalde
Report | Print
Aug 25, 2025 -

Seguin Chevrolet responded

Dear remington3210, Thank you for your fantastic 5-star review! I’m so glad to hear that Gracie went above and beyond to answer all your questions. I also appreciate you recognizing Mario’s excellent work in resolving the recall items on your AT4 Sierra. Both of them exemplify the professionalism and care we strive to provide every day. Your recommendation means a great deal to us, and I’m grateful you took the time to share your experience. We look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 20, 2025

Always so accommodating! Very friendly staff and very clean atmosphere. I would definitely keep coming back. More

by cleos02cq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Cabello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Caffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Seguin Chevrolet responded

Dear cleos02cq, Thank you for your 5-star review! I’m delighted to hear that our team was able to provide you with such a welcoming experience. We always strive to be accommodating and ensure our facilities remain friendly and clean for every guest. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

August 20, 2025

Great customer service and they were very welcoming. It was a quick and easy process. More

by Ausha C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Cabello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gracie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ramirez
Report | Print
Aug 21, 2025 -

Seguin Chevrolet responded

Dear Ausha C., Thank you for your 5-star review! I’m delighted to hear that our team provided you with great customer service and a welcoming environment. It’s wonderful to know your visit was quick and easy. Sincerely, Jeremy Sims, General Manager

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