Seguin Chevrolet - Service Center

Location is Very convenient, the service is fast and they have great customer service when you need help. have great customer service when you need help. More

I drive all the way from Austin just to go to this dealership for service. Better service than other dealerships in Austin. Definitely worth the drive. dealership for service. Better service than other dealerships in Austin. Definitely worth the drive. More

The service staff was helpful. They gave me a ride to and from the dealer while I waited for my truck to be done with it’s repairs. They were also very accommodating for my financi They gave me a ride to and from the dealer while I waited for my truck to be done with it’s repairs. They were also very accommodating for my financial needs. More

Had an appointment at 9am- arrived early only 1 vehicle next to me. Then several cars started to arrive at around 9:30. Then my vehicle was moved out and those other cars that arrive were being topped of w next to me. Then several cars started to arrive at around 9:30. Then my vehicle was moved out and those other cars that arrive were being topped of with washer fluid. All these cars that arrived after 9:30 were being serviced and leaving then finally my vehicle goes in to shop at around 10:10am and were done by 10:35am- then i recieved an invoice showing all point inspections they conduct. There is no way that your tech conducted all those inspections and changed oil in 20-25 min. So if you an appt. @ 9:00 that means my vehicle should be going to be serviced within that first hr. Personally this is poor customer service on behalf of your service advisor cause they tend to forget that customers are waiting. No follow up and poor commication. This is everytime i go in for oil changes. So if it takes 2 hrs for an oil change what makes you think that you will sell me an add-on service and sit there longer. Need better training for service management. More

No Communication with what was going on with my car. No updates thought the day. Had an appointment at 8am, sold my breaks to someone else. Had to travel to buy new breaks, didn’t start working on the c No updates thought the day. Had an appointment at 8am, sold my breaks to someone else. Had to travel to buy new breaks, didn’t start working on the car till 2:30pm. No updates, car was done at 5pm and no one called to tell me and it was already 5:30 and dealership closes at 6pm. Again. NO COMMUNICATION More

Oil change I had an appointment for an oil change and was running late. They still got me in and out in great time and where very helpful running late. They still got me in and out in great time and where very helpful More

We left with 2 vehicles late at night. Devin was our sales associate and made the experience exceptional. Devin was our sales associate and made the experience exceptional. More

Should not take three weeks to get a part Then had to take it back because something was left off and in the back seat take it back because something was left off and in the back seat More

Free oil changes for life. Usually schedule first thing Saturday mornings I am out of the dealership by 8:30 AM. Let me do lots of things on Saturday. Usually schedule first thing Saturday mornings I am out of the dealership by 8:30 AM. Let me do lots of things on Saturday. More

All were nice. All caring. My thanks to the mechanics and Mr. Howard. Is purge performed in the cooling system , same as a valve put in place, that's was done a val All caring. My thanks to the mechanics and Mr. Howard. Is purge performed in the cooling system , same as a valve put in place, that's was done a valve was put in, what I was told, More