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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,625 Reviews
Call Service Center (830) 303-4381

1,625 Reviews of Seguin Chevrolet - Service Center

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May 09, 2025

They always do great work. Big waiting area complimentary coffee. Worth the visit cause the quality is there More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 12, 2025 -

Seguin Chevrolet responded

Dear PM, Thank you for the kind words! We’re glad you enjoy the comfortable waiting area and complimentary coffee—and most importantly, that the quality of our work keeps you coming back. We truly appreciate your continued trust. Sincerely, Jeremy Sims, General Manager

May 09, 2025

Was sold a truck with a check engine light on it they were able to fix it within 3 weeks from Chevy to Seguin but overall great customer service More

by alecgonzales68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin(guy) Ro
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May 12, 2025 -

Seguin Chevrolet responded

Dear alecgonzales68, Thank you for your honest feedback. I’m glad our team was able to get the issue resolved and appreciate your patience throughout the process. We’re grateful for the opportunity to earn your business and are happy to hear our customer service still stood out. Sincerely, Jeremy Sims, General Manager

May 08, 2025

Phenomenal, great job great communication skills Phenomenal, great job great communication skills. Explain every step of my repairs More

by Santos Raul
Recommend Dealer
Yes
Employees Worked With
Amber Garcia , Ethan , Tyler
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May 12, 2025 -

Seguin Chevrolet responded

Dear Santos Raul, Thank you for the kind words! I'm thrilled to hear our team provided phenomenal service and kept you well-informed throughout the repair process. We appreciate your trust in us and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

May 08, 2025

It didn't take long i was glad as I got there they did the job More

by ROBERT.HORSE59
Recommend Dealer
Yes
Report | Print
May 12, 2025 -

Seguin Chevrolet responded

Dear ROBERT.HORSE59, Thank you for sharing your experience! I'm happy to hear we were able to get the job done quickly for you. We appreciate your business and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

May 08, 2025

Professional. Done in a timely manner Great experience. Staff was courteous and friendly Good job More

by ktsrrn2000
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
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May 12, 2025 -

Seguin Chevrolet responded

Dear ktsrrn2000, Thank you for the great review! I'm glad to hear everything was handled professionally and in a timely manner. We truly appreciate your kind words about our courteous and friendly staff. Sincerely, Jeremy Sims, General Manager

May 08, 2025

I was very happy to see that the service was performed very quickly by the staff More

by alfredo.camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Cabello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Seguin Chevrolet responded

Dear alfredo.camacho, Thank you for your feedback! I'm glad to hear that your service was completed quickly and efficiently. We appreciate your support and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

May 07, 2025

Great service as always. Service advisor Gabriel is just awesome and great with customers and with communication. More

by guerreroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, 5 stars
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May 12, 2025 -

Seguin Chevrolet responded

Dear guerreroj, Thank you for the kind words and continued support! I'm thrilled to hear Gabriel took great care of you—he’s a valued member of our team and we’re lucky to have him. We appreciate your loyalty and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

May 06, 2025

Gabriel in service was pleasant and easy to work with. Very courteous and friendly throughout the whole process. More

by larry2167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in Service department.
Report | Print
May 12, 2025 -

Seguin Chevrolet responded

Dear larry2167, Thank you for the great review! I’m glad to hear Gabriel provided courteous and friendly service from start to finish. We appreciate you choosing Seguin Chevrolet and look forward to serving you again soon. Sincerely, Jeremy Sims, General Manager

May 06, 2025

Great experience I had no issues with Dre. He helped me when I needed a vehicle. More

by Humberto_mata
Recommend Dealer
Yes
Employees Worked With
Dre
Report | Print
May 12, 2025 -

Seguin Chevrolet responded

Dear Humberto_mata, Thank you for your kind words! I’m glad Dre was able to assist you when you needed it most. We appreciate your trust in Seguin Chevrolet and hope you enjoy your new vehicle! Sincerely, Jeremy Sims, General Manager

May 05, 2025

Having ongoing air conditioner issues that GM now is involved in. This is the third time it's been there. More

by JM
Recommend Dealer
Yes
Employees Worked With
Michael in service
Report | Print
May 12, 2025 -

Seguin Chevrolet responded

Dear JM, Thank you for your feedback and for your continued patience as we work through the air conditioner concerns. I understand how frustrating repeated visits can be, and I appreciate you giving us the opportunity to work with GM to get this resolved. We’re committed to seeing it through. Sincerely, Jeremy Sims, General Manager

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