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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,698 Reviews
Call Service Center (830) 303-4381

1,698 Reviews of Seguin Chevrolet - Service Center

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June 23, 2025

Dropped my vehicle off. Was told it would be 1-3 days to diagnose. They had the vehicle 10 days before I was ever informed what was wrong. The only updates I ever received o More

by danielleperko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory
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Jun 25, 2025 -

Seguin Chevrolet responded

Dear danielleperko, Thank you for taking the time to share your experience. I truly regret the delay and lack of communication you encountered during your service visit. That’s not the level of care we aim to provide. I appreciate your patience, and if there’s anything I can do to help address any remaining concerns, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

June 23, 2025

I realize I have an 1500 EV, not your standard vehicle, but 3 hours to rotate tires and to inspect ??? More

by Ar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Seguin Chevrolet responded

Dear Ar, Thank you for your feedback. I understand your frustration, especially given the unique nature of your 1500 EV. While we aim to provide timely service for all vehicles, delays can sometimes occur with newer or specialized models. I appreciate your patience, and if there’s anything I can personally do, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

June 23, 2025

Michael was very helpful and great. He got us in and out quickly. He was great More

by franksanchezfs1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Seguin Chevrolet responded

Dear franksanchezfs1279, Thank you for the kind words! I'm glad to hear Michael took great care of you and made the process quick and smooth. We appreciate your support and hope to see you again soon. Sincerely, Jeremy Sims, General Manager

June 21, 2025

Gracie Martinez in the service department is great. She is always taking care to ensure we know what's going on with our vehicle. More

by Ucmailman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
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Jun 23, 2025 -

Seguin Chevrolet responded

Dear Ucmailman, Thank you for the great feedback! Gracie does a wonderful job keeping our customers informed, and I’m glad to hear she continues to take great care of you. We appreciate your continued trust in Seguin Chevrolet. Sincerely, Jeremy Sims, General Manager

June 20, 2025

Friendly and efficient Good experience, utilize the online software to keep customer informed Everything handled More

by jkkissee
Recommend Dealer
Yes
Employees Worked With
Gab
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Jun 23, 2025 -

Seguin Chevrolet responded

Dear jkkissee, Thank you for the great review! I'm glad to hear our team provided a friendly and efficient experience, and that the online updates kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

June 20, 2025

Walk in to people smiling and providing great customer service. Tire rotation was done for my vehicle with out me asking. They really care about the safety of the customer. I went in around 530 pm and the More

by brandyj_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Jun 23, 2025 -

Seguin Chevrolet responded

Dear brandyj_83, Thank you for sharing your experience! It's wonderful to hear our team greeted you with a smile and took proactive steps to ensure your safety. I'm glad your visit was fast and hassle-free, we truly appreciate your trust and look forward to seeing you next time! Sincerely, Jeremy Sims, General Manager

June 20, 2025

I had an appointment therefore I wait long at all. I was very happy with service. More

by jenpuchot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Seguin Chevrolet responded

Dear jenpuchot, Thank you for sharing your experience! I'm glad to hear your appointment went smoothly and you were happy with the service. We appreciate your visit and look forward to helping you again. Sincerely, Jeremy Sims, General Manager

June 20, 2025

Fast, excellent service with attention to detail for things I didn't even know about. More

by LollaPage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Harper, Will Harper, T Harper
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Jun 23, 2025 -

Seguin Chevrolet responded

Dear LollaPage, Thank you for your kind words! I'm glad to hear our team provided fast, thorough service and took care of even the little things. We’re always here to go the extra mile for you. Sincerely, Jeremy Sims, General Manager

June 19, 2025

Great service thank you excellent service good prices fast service and see next time thanks More

by r.hrndz2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Seguin Chevrolet responded

Dear r.hrndz2469, Thank you for the fantastic review! We're glad to hear you had a great experience with fast service, excellent care, and good prices. We truly appreciate your support and look forward to seeing you next time! Sincerely, Jeremy Sims, General Manager

June 19, 2025

I was very pleased with the service and everything went well My appointment was at 1:00 and my vehicle was taken in on time. The workers behind the counter were awesome sorry I can't remember the names. More

by joerivera316
Recommend Dealer
Yes
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Jun 23, 2025 -

Seguin Chevrolet responded

Dear joerivera316, Thank you for the great review! I’m glad to hear your appointment went smoothly and that our team took care of you right on time. I’ll be sure to pass your kind words along to the service staff—they’ll appreciate it. We look forward to helping you again in the future! Sincerely, Jeremy Sims, General Manager

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