Seguin Chevrolet - Service Center

Car went in and sat for eight days without getting looked at after we had an apt for a recall and all parts had been ordered and received.. I had to call to get an update and all they said was it was waiting at after we had an apt for a recall and all parts had been ordered and received.. I had to call to get an update and all they said was it was waiting to get worked on.. what was my apt for? More

Mike was very attentive and he even took care of a problem my vehicle had that I was not aware of. problem my vehicle had that I was not aware of. More

Everything went smooth. I sat and drank coffee. Finish my paperwork and then they called me to the whole experience was very well. I sat and drank coffee. Finish my paperwork and then they called me to the whole experience was very well. More

Car went in and sat for eight days without getting looked at after we had an apt for a recall and all parts had been ordered and received.. I had to call to get an update and all they said was it was waiting at after we had an apt for a recall and all parts had been ordered and received.. I had to call to get an update and all they said was it was waiting to get worked on.. what was my apt for? More

Are you asking about sales or service? 5 All was good. Michael kept me informed about the diagnosis and the repair progress. Great experience 5 All was good. Michael kept me informed about the diagnosis and the repair progress. Great experience More

Very informative on everything done or needed to be done. Did work on appointment time. Very pleased Did work on appointment time. Very pleased More

Excellent service! Will recommend to family and friends. Will come back in future for purchases. Will recommend to family and friends. Will come back in future for purchases. More

The service provided was excellent! From the moment they topped off the fluids through the completion of service. Top notch staff! Never experienced such a great staff with such a po From the moment they topped off the fluids through the completion of service. Top notch staff! Never experienced such a great staff with such a positive attitude. More

They were very professional and made sure I understood exactly what was going on with my vehicle. They were also very timely with fixing the issue. exactly what was going on with my vehicle. They were also very timely with fixing the issue. More

Although Gracie provided me with excellent customer service, the almost two month turn around time for the repair of my vehicle was totally unacceptable. Gracie was consistent in providing me updates o service, the almost two month turn around time for the repair of my vehicle was totally unacceptable. Gracie was consistent in providing me updates on the status of it and the meeting with the service manager was beneficial in making me understand what led to the delay, but at that point the damage to my time had already happened. More