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Serra Ford Farmington Hills
Farmington Hills, MI
1,049 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,049 reviews
August 13, 2026
They had my new vehicle ready by the time the paper work was done. Great salesman was done. Great salesman More
by tww0704
August 10, 2026
This is my 6th lease through this dealership. Jim Grzywacz is a tremendous Sales Consultant who follows up, and makes the process run smoothly. The Finance Department Business Manager, Charles Jim Grzywacz is a tremendous Sales Consultant who follows up, and makes the process run smoothly. The Finance Department Business Manager, Charles Tabet went step by step through the paperwork and made everything easy to understand. I love my New F-150! More
by bevans
August 10, 2026
Robert was personable and very professional and patient with me in making my decision to buy a car today. with me in making my decision to buy a car today. More
by ybr2oz
Employees Worked With
August 08, 2026
Mike Pytel is the best Serra Team sales person He worked hard to find the perfect used car for us. He ensured every step along the way ran smoothly. I will definitely buy another car from Mike. I’d als hard to find the perfect used car for us. He ensured every step along the way ran smoothly. I will definitely buy another car from Mike. I’d also like to commend Jonathan for making this investment a smooth process. Closing on a purchase like this can be stressful. Jonathan knows his stuff and made the purchase fun. Serra is lucky to have Mike and Jonathan on their team More
by fenecht07
August 08, 2026
Great stock and friendly staff, very clean and professional. Not pushy and very informative. If the salesman didn’t know something he found someone who did. No complaints professional. Not pushy and very informative. If the salesman didn’t know something he found someone who did. No complaints More
by Smurf5811
August 07, 2026
Excellent communication and overall experience. Kyle led the charge from start to finish during the sales process. Kyle led the charge from start to finish during the sales process. More
by bobrogers853
Employees Worked With
July 31, 2026
Everyone was super nice and helpful! Made the whole process easy and smooth great place. Made the whole process easy and smooth great place. More
by fatimaacervantees3
Employees Worked With
July 26, 2026
Positive experience from my recent new vehicle purchase. I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering went well, and my sales representative, Scott, was helpful when I needed to change a order details. He also provided prompt communication during the waiting period. Later on guided me through the final sales and delivery process. Scott's pride in his work was evident. Upon delivery, he noticed some leftover glue on the window and immediately cleaned it up. The finance manager was patient and professional, and answered every question until I could fully understand. Overall, I was impressed by the professionalism of the team. More
by zkong1
Employees Worked With
July 20, 2026
Robert was absolutely amazing ! He helped me get through the process of trading in a vehicle plus getting me as close as possible to what I wanted in value for it as well as getting He helped me get through the process of trading in a vehicle plus getting me as close as possible to what I wanted in value for it as well as getting me into a new truck that is absolutely amazing! Highly recommend going to see Robert as he treats you like family, he’s very professional and has great personality and very knowledgeable, Robert is a legendary hockey player from your good town of Livonia and hes definitely your guy to go see if your looking for a new vehicle! I promise you will walk away happy ! More
by abmoore99
Employees Worked With
