Serra Ford Farmington Hills

Best person I ever known, knowledge, empathy, efficiency, best sales man, really helped in the process for leasing, and exceed my expectations best sales man, really helped in the process for leasing, and exceed my expectations More

Loved the way the sale was simple and options were shown as per my need as per my need More

Kyle was absolutely awesome to work with super helpful and assured me we could get approval and we did! Great dude and genuine to work with as well as he will go the extra mile to help you out! Would most and assured me we could get approval and we did! Great dude and genuine to work with as well as he will go the extra mile to help you out! Would most definitely recommend to a friend! Made my childhood dream come true! More

Kyle did an exceptional job. He and the Serra team were very organized and made the buying experience simple. He and the Serra team were very organized and made the buying experience simple. More

I had a great experience. From the time I reached out by phone until I was handed the keys. Kyle was very thorough and he puts great care into his work. From the time I reached out by phone until I was handed the keys. Kyle was very thorough and he puts great care into his work. More

Will Kent was superb. I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never m I’ve been buying/leasing cars for 50 years. My Escape experienced catastrophic mechanical failure. The same day I was referred to Kent (I had never met the man) I called him. He returned my call within the hour. He towed my car. He met me. Processed my vehicle. Arranged and negotiated a new lease. Took care of the financing, title, registration and delivery while I had a cup of coffee. Followed up on my very important trailer hitch. He had his assistant drive my new vehicle home so my wife didn’t have to pick me up. All of this transpired in the course of six hours. Unbelievable. This is how a business should be run. Serra Ford has a new customer for life. Referrals to follow. Thanks Will. SMC More

Pleasant atmosphere inside, staff was very accommodating. The whole process was quick and efficient, pleased The whole process was quick and efficient, pleased More

Easy process, not a huge hassle. Made sure I was happy with everything before I signed. Made sure I was happy with everything before I signed. More

Mr. Bell provided an excellent experience . The entire process from start to finish was transparent, prompt, and professional. I look forward to purchasing my next vehicle from him. process from start to finish was transparent, prompt, and professional. I look forward to purchasing my next vehicle from him. More

I've wanted a Maverick ever since they were first introduced into the legendary Ford lineup. Robert not only got me in one, but did so promptly while fulfilling all of my needs! Any question I had, s introduced into the legendary Ford lineup. Robert not only got me in one, but did so promptly while fulfilling all of my needs! Any question I had, simple or difficult, Robert was able to provide a more than suffice answer. He helped me comfortably navigate the car buying process and worked with me to ensure I walked away within the range of payment I was looking for. I would recommend working with Robert at Serra Ford Farmington Hills if you are looking for your next vehicle, He will make sure you are taken care of. The team at Serra Ford overall was great! More