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Serra Ford Rochester Hills
Rochester Hills, MI
1,331 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,331 reviews
April 25, 2024
Excellent experience! Caring, knowledgeable people both Sales and Service. They went above and beyond to make ordering my new vehicle a great experience. Caring, knowledgeable people both Sales and Service. They went above and beyond to make ordering my new vehicle a great experience. More
by Ranget
Employees Worked With
Jeremy Randolph
April 25, 2024
Our experience with Serra Ford Rochester and Bob Brani was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness. was outstanding. Informative, very good at follow- up. We appreciate Bob’s patience, and helpfulness. More
by Vanconantw
Employees Worked With
April 24, 2024
Jeremy and his team were responsive, informative and helpful from start to finish and even got immediate help after the purchase when a quick question came up! helpful from start to finish and even got immediate help after the purchase when a quick question came up! More
by Jbousson20
Employees Worked With
Jeremy Randolph
April 16, 2024
Jacob Berger was the BEST! Everything about the entire process was made easy and fast Everything about the entire process was made easy and fast More
by Laurie Brafford
April 06, 2024
Recently, I purchased a used 2016 Ford Expedition and I am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I we am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I went into just shopping around for a truck but I was sold when I met Mike. He has everything prepared so I could test drive the expedition and had the carfax history printed for me to look over. I highly recommend Serra Ford Rochester Hills. Also, Alex in finance is was helpful the Expedition was meant for me because they did everything to get me in this vehicle. I cannot forget about how much James did too. Everyone was extremely helpful. If you are looking for a vehicle this is the place to go. More
by Ashley C
March 27, 2024
After looking for a vehicle for over three months and having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offer having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offered to me at Serra Ford in Rochester Hills. My salesman Richie was very pleasant And extremely helpful. He listen to my expectations and concerns, and his feedback was key in helping me decide to purchase my vehicle. I am happy with my purchase and grateful for all of the help I received. More
by Debann.7475
Employees Worked With
Richie Lucido
March 25, 2024
Great experience buying a 2024 Ford Maverick at Serra Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am v Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am very pleased with my purchase, and I can’t thank enough Cheyenne and all the staff of Serra Ford Rochester Hills. More
by Antonio Castro
Employees Worked With
Cheyenne Wroblewski
March 15, 2024
Despite the construction, the dealership is functioning well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experienc well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experience was great. More
by Rmhallrn
Employees Worked With
