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Serra Ford Rochester Hills
Rochester Hills, MI
1,461 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,461 reviews
March 23, 2026
Working with Jeremy Randolph over the last couple years has been fantastic. He is very knowledgeable, trustworthy and always takes care of us. has been fantastic. He is very knowledgeable, trustworthy and always takes care of us. More
by chuckvanhoorelbeke
Employees Worked With
Kevin Miller
March 09, 2026
Emily helped me find and purchase my F150. My experience with this dealership was the best I ever had at a dealership. They are all friendly and helpful through the entire process. I would rec My experience with this dealership was the best I ever had at a dealership. They are all friendly and helpful through the entire process. I would recommend the dealership and especially Emily to everyone looking for new or used vehicles. More
by Mr. D
March 04, 2026
When I came in I found my salesman Bob Brani was gone from the dealership and I was a little disappointed. However I was pleased with my new salesman Lazer Voliaj. I was pleased with dealing with him a from the dealership and I was a little disappointed. However I was pleased with my new salesman Lazer Voliaj. I was pleased with dealing with him and would recommend him to family and friends. More
by javincent11
March 03, 2026
The new dealership is awesome, the folks are friendly and I love my new Ranger! Thanks Nick! I love my new Ranger! Thanks Nick! More
by brolah4
March 03, 2026
Excellent work in explaining all things, nice polite and respectful always will come back thanks as always respectful always will come back thanks as always More
by Tomconnolly70
Employees Worked With
March 02, 2026
Very efficient, courteous and well staffed. All departments were very well operated. I’m very happy. All departments were very well operated. I’m very happy. More
by sueH
Employees Worked With
March 02, 2026
Mr. Lazer Volaj. Was an amazing salesman. I would highly recommend him to anyone looking to purchase a Ford vehicle. recommend him to anyone looking to purchase a Ford vehicle. More
by Sheila.Merritt
Employees Worked With
February 25, 2026
Nick Dyer, my sales associate listened very carefully to what my goals were in obtaining a new lease. He was able to locate a vehicle that met my needs and also utilized the rebates that I had available to what my goals were in obtaining a new lease. He was able to locate a vehicle that met my needs and also utilized the rebates that I had available to me. The experience in picking up the new vehicle was very timely and Nick reviewed all aspects of the vehicle as the model was new for me. I initially came in for routine service for my current vehicle, but was able to explore my options for early lease turn in, I would recommend Nick and Serra Ford. More
by Deenierobby
February 24, 2026
It was a pleasure to work with Nick Dyer as we undertook to purchase a new automobile. He was very friendly, professional and, customer oriented as he focused on helping us to select just the right vehicle to purchase a new automobile. He was very friendly, professional and, customer oriented as he focused on helping us to select just the right vehicle for us. More
by broniaanddave
Employees Worked With
