Serra Ford Rochester Hills

Great Experience For My First Lease I am a college student and I was in dire need of a car that would get me from point A to point B. Me being a college student, I need to watch my money I am a college student and I was in dire need of a car that would get me from point A to point B. Me being a college student, I need to watch my money as well. Angelo found me the best possible deal on a lease for a brand new Ford EcoSport. When I went in, he thoroughly walked me through the paperwork, and he helped me set up FordPass on my phone to hook it up to the car. I must say that I have had a great experience working with Angelo, especially with this being my first lease and all. More

Great service Greg Zytowski is a great salesman. We have used him to purchase 2 cars. Always a great experience. I always leave a very satisfied customer. Greg Zytowski is a great salesman. We have used him to purchase 2 cars. Always a great experience. I always leave a very satisfied customer. More

Wonderful experience buying my car! Purchased my new Edge on September 20, 2019. From finding what i wanted online, contacting dealership to delivery of car was a great experience. My sa Purchased my new Edge on September 20, 2019. From finding what i wanted online, contacting dealership to delivery of car was a great experience. My salesman, Angelo Glordimaina was wonderful to work with. He kept in contact with me, answering all questions, and took so much time going over everything on the car. I would highly recommend this dealership & Angelo! More

Lease of 2019 Ranger XLT I heard about the new Ranger so I checked out my local Ford dealership. I was thinking between the Tacoma and the Ranger. Dan Saunders helped me l I heard about the new Ranger so I checked out my local Ford dealership. I was thinking between the Tacoma and the Ranger. Dan Saunders helped me lease a brand new Ranger, and it's been such a sweet ride. He answered all my questions, got me a good deal, and helped me lease my first vehicle. I really wanted the Tacoma, but I think I went with the better truck and a big part of it was due to Dan's patience and information. Thanks to Dan and the team here for my new truck. Very friendly folks, and there's all kinds of deals going on. Take a look! More

Outstanding salesman Worked with Jim for the past few years for all my vehicle leases. I had three leases this year and he was able to handle those really smooth and profe Worked with Jim for the past few years for all my vehicle leases. I had three leases this year and he was able to handle those really smooth and professional way. I took delivery of a 2019MY Fusion, Explorer and an Edge. He was able to get me good rates for these leases with all the possible discounts applicable. Recommend working with for any Ford vehicle purchases. More

Great experience! Our salesman, Scott DeWitt, was great. He, as well as the other staff who helped us were excellent. Very friendly and helpful with any questions we ha Our salesman, Scott DeWitt, was great. He, as well as the other staff who helped us were excellent. Very friendly and helpful with any questions we had. More

Outstanding It’s rare that a business goes above and beyond what is expected. However that’s exactly what Kathy Hohn did when I purchased my car. Information was It’s rare that a business goes above and beyond what is expected. However that’s exactly what Kathy Hohn did when I purchased my car. Information was give on a timely basis, everything that was promised was delivered. A painless and smooth transaction. Thanks again for the great service. More

Seamless Purchase I purchased my Escape SEL quickly and effortlessly with the expert help of Jon Maston who guided me through the process from start to finish. Jon wa I purchased my Escape SEL quickly and effortlessly with the expert help of Jon Maston who guided me through the process from start to finish. Jon was an absolute pleasure to work with. There were no high-pressure sales tactics or hidden gimmicks in his refreshing approach. He simply presents the facts clearly and let the vehicles do the talking. With the paperwork done, Jon walked me around the dealership and introduced me to the folks in the Service Department before escorting me to my SUV where he took the time to help me set up all the bells and whistles that came with my vehicle which I especially appreciated. When you go into the dealership, just ask for Jon. More

I leased a car from Bruce Robinson I recently leased a car from Bruce Robinson. This is my third lease with Bruce and I keep going back because he gives me a fair lease with terrific se I recently leased a car from Bruce Robinson. This is my third lease with Bruce and I keep going back because he gives me a fair lease with terrific service. I got a better model for only a few dollars more than my old car. Bruce is a no pressure, knowledgeable salesman that makes car leasing an enjoyable experience. His product knowledge is superior and he's able to explain everything from the lease documents to how to sync your phone with the car. I highly recommend him to anyone looking to buy or lease a car! More

OUTSTANDING SALESMAN Jim handle my new lease in a timely and efficient manner and took plenty of time to show my wife and I how to best use the electronics in our new Edge Jim handle my new lease in a timely and efficient manner and took plenty of time to show my wife and I how to best use the electronics in our new Edge. He handle the paper work and set up as very professionally and was a please to have as our salesperson. More