
Serra Ford Rochester Hills
Rochester Hills, MI
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Top notch experience! I searched for a used truck for a month and a half. I visited a lot of dealers and was simply not impressed with either their vehicles, lack of willin I searched for a used truck for a month and a half. I visited a lot of dealers and was simply not impressed with either their vehicles, lack of willingness to negotiate prices and/or the salespeople until I went to Huntington Ford. The dealership staff was very courtious, professional and helpful. The used vehicles on the lot all looked to be in great condition with no junk offered. The office is organized and professional. I inquired about an advertised truck and got in touch with salesman Greg Zytowski who responded to my email inquires promptly and decided to go take a look. Needless to say by this time I was a bit gun shy about the whole used car dealership experience until I met Greg. This guy was professional, wasn't pushy, didn't try to xx me and looked me in the eye when describing the vehicle and the dealership he works for. The truck was fresh on the lot and hadn't had a mechanic inspection before I looked at it. I liked the truck and also thought the price was fair. Greg told me that he would have one of the dealership mechanics inspect it before he would sell it. They determined the truck to be in excellent working order but found one window wouldn't go down and oil and transmission cooler lines that were leaking slightly. Greg told me that he wouldn't sell such a nice truck that leaked fluid or had window issues without fixing it because that's not how he or the dealership does businesses. Those repairs and new cooler lines were not a cheap or easy fix, but they kept thier word and took care of it. Greg is a straight shooter in my book and I would/will recommend him to anyone who is interested in a quality vehicle. More
Professional, honest and fun! Buying a car today is stressful. It is an extremely important and expensive financial decision to make. Salespeople are usually pushy, intimidating or Buying a car today is stressful. It is an extremely important and expensive financial decision to make. Salespeople are usually pushy, intimidating or rude. We walked into the dealership "just to look" and we walked out with a great deal from a good salesman, Mike Kopp. He was patient, encouraging and friendly. And best of all, he made the sale "FUN". The reason I gave 5 stars is that this is the second car purchase we made with Huntington Ford Dealership and both times were very positive. They really work with you to get you what you want. We also have our cars serviced here and they do a great job. More
Excellent service! Amanda was very helpful and professional. She made my car buying experience less stressful. After going to three other dealerships that day, I called Amanda was very helpful and professional. She made my car buying experience less stressful. After going to three other dealerships that day, I called to inquire about a used car that I saw online which was exactly what I was looking for. Well, she had it waiting for me when I got there. I took it for a test drive and I ended up purchasing it. She was awesome! - Jalen Smith. More
ANGELO is the SALESMAN to see! Angelo is outstanding! Made another company vehicle purchase and it cannot get any easier! Angelo will make you feel comfortable and at ease. Everythi Angelo is outstanding! Made another company vehicle purchase and it cannot get any easier! Angelo will make you feel comfortable and at ease. Everything is always ready at the time of delivery, vehicle prepped, paperwork on desk and your out driving your next vehicle. Thank you Angelo! More
Great Dealership I've gotten my last two leases here. Everyone is nice and gives you a lot of options and information to help you choose your lease. I've gotten my last two leases here. Everyone is nice and gives you a lot of options and information to help you choose your lease. More
Excellent My experience was absolutely Wonderful! I normally dread looking for a vehicle at dealerships because, you go in a the salesman, tells you one number My experience was absolutely Wonderful! I normally dread looking for a vehicle at dealerships because, you go in a the salesman, tells you one number but comes back with another number, even though you gave them a price that you are willing to pay. However, at Huntington, the finance officer Kristina and salRaman Jon, were absolutely Wonderful from the very beginning! The process went smooth, they listened to what I wanted and what I was willing to pay and made it happen without all that haggling. In addition, I requested a certain color and even though they did not have it on their lot, they searched high and low until they found it in another state, and kept me informed every step of the way until my vehicle arrived. I found that refreshing; there's nothing more annoying then having to keep calling the salesman to see what's going on with the delivery of your vehicle. All in all, I've had the best experience purchasing this vehicle with Jon and Kristina, then I've had in the past ten years. More
Best Experience EVER. My experience surpassed any expectation I may have had! The dealership was clean, everyone was friendly and it was located in a convenient location. T My experience surpassed any expectation I may have had! The dealership was clean, everyone was friendly and it was located in a convenient location. This was the first time I’ve ever purchased or leased a vehicle myself. Michael Kopp greeted me on the lot with the warmest of smiles. He held my hand through the whole process. He was so friendly and outgoing. I felt like I was dealing with an old friend or family. I can’t say enough good things about Michael. IF you come to this dealership, you need to see Michael Kopp. He’ll take great care of you! More
Always a Great Experience Greg was very careful during the entire process. It was my 3rd vehicle (the other 2 were also a great experience). Every time I need support, clarif Greg was very careful during the entire process. It was my 3rd vehicle (the other 2 were also a great experience). Every time I need support, clarify questions, Greg is there to give me the best service. More
Amazing Customer Service! Angelo gave the best customer service that I have seen in a long time! He was knowledgeable, patient, respectful and so wonderful to work with. I will Angelo gave the best customer service that I have seen in a long time! He was knowledgeable, patient, respectful and so wonderful to work with. I will be referring anyone I know that is need of a vehicle to him. More
GREAT CAR EXPERIENCE Greg makes buying/leasing a car very easy. He is personable, capable and helpful. He followed up with me and made it easy for me to add auto start a Greg makes buying/leasing a car very easy. He is personable, capable and helpful. He followed up with me and made it easy for me to add auto start after the sale, 2 cars with him and I will continue to deal with him in the future, More