Back

Serra Ford Rochester Hills

Rochester Hills, MI

4.9
1,329 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience. With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list. At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
Contact Dealership

2890 South Rochester Road

Rochester Hills, MI

48307

Directions

By Type

Showing 1,329 reviews

October 26, 2016

Service Department is Great! We were having an issue with our Ford Edge. I called to make an appointment and was immediately connected with John L. in service. When I explained th More

by Ladydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Serra Ford Rochester Hills responded

This is great news! Thank you! We look forward to seeing you again!

October 25, 2016

Excellent Service Woody Woodson was not only very helpful but went the "extra" mile to assist me in my new lease. I would highly recommend him and this dealership to my More

by marcijenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am assuming that David Woodson is also "Woody" Woodson.
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

October 25, 2016

Two issues handled flawlessly. Have you ever bought something and had a great experience? Then the the thing breaks and you go for service and it's a whole different story? I've be More

by Eric Mendieta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Weyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Giordimaina
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much for taking the time to write this kind review! We hope to see you again in the future!

October 25, 2016

A dealership to tell your friends and family about!!!! Dominic made buying a pre-owned vehicle hassle free. He was extremely patient, very easy to work with and was more like dealing with a friend than a More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Deramo
Dec 28, 2018 -

Serra Ford Rochester Hills responded

This is so great to hear! Thank you!

October 24, 2016

Good people to deal with, very fair and professional. Dominic was very professional, quick to respond to my requests, and fair during negotiation process. Also his manager Mark was excellent to speak wit More

by Happy Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tracey, Dominic Deramo
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you!

October 22, 2016

Professional and Great services We have leased many vehicles from this dealership, from the management to the sales people are very friendly, professional & providing great services. More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Willard
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you very much!

October 21, 2016

GREAT EXPERIENCE Angelo G. was my salesman. He did a great job looking for the car I was interested in. And he found it. We took care of all the paperwork that evenin More

by john99
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Giordimaina
Dec 21, 2018 -

Serra Ford Rochester Hills responded

Thank you!

October 17, 2016

Great service Excellent customer service and everything was taken care of in a timely matter. Dominic Deramo went above and beyond to ensure I was 100% happy with t More

by Jessica Babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Deramo
Dec 21, 2018 -

Serra Ford Rochester Hills responded

Thank you!

October 16, 2016

Excellent experience This is my third car buying experience at Huntington Ford, and my first time purchasing with David "Woody" Woodson. I went from a Fusion to an Escape More

by Janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you!

October 14, 2016

Thank you Angelo was wonderful! We have never had such a wonderful experience with buying a new car. Angelo was kind. Knowledgeable, patient and treated us beyo More

by Jenjenmac3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Giordimaina
Dec 21, 2018 -

Serra Ford Rochester Hills responded

Thank you!

...
90
...