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Serra Ford Rochester Hills

Rochester Hills, MI

4.8
1,303 Reviews

2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,303 reviews

September 06, 2016

Bruce Robinson has sold our family several vehicles. Bruce has always been helpful and considerate. He has our best interests in mind. We would not even consider buying a car from anyone else. More

by coachk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Robinson
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

September 05, 2016

First Time Ford Owner This was the first time I had ever purchased a new car. My salesperson was very patient with me and ran various scenarios to find the car I really wa More

by New Ford Driver
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Willard
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much! We hope to see you again in the future!

September 04, 2016

Best experience ever! He provided me with everything I needed in my car and more! Very kind and knowledgeable. I would highly recommend Tread to anyone who is looking for a More

by Tkang0318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tread Huntington
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

September 03, 2016

Great Truck My salesman, Bruce Robinson, kept me in mind when a deal came up that he thought I'd be interested in. Sometimes it pays to have a long time relations More

by arkie20
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Robinson
Dec 28, 2018 -

Serra Ford Rochester Hills responded

This is so great to hear! Thank you so much!

September 01, 2016

Megan Stiffler and more It had been a long time since I was in this area, but I had an emergency repair needed, just got lucky enough to connect with Megan Stiffler. She was More

by Kevin M Farrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Stiffler
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

August 31, 2016

top notch service I recently brought my car in for an oil change. John, my service advisor, did a great job getting me in quickly, letting me know I needed a new air fi More

by sampsonk1
Recommend Dealer
Yes
Employees Worked With
John Locher
Dec 28, 2018 -

Serra Ford Rochester Hills responded

This is so great to hear! Thank you for taking some time to leave this kind review!

August 27, 2016

Everything went great Turned in my old lease for a new one and Dennis Willard took great care of me. I got the car I wanted and at a decent price. Will do business with aga More

by goodenoughfornow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Willard
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

August 25, 2016

2017 Explorer Purchase We recently purchased a 2017 Explorer from John E. Stoll at Huntington Ford. He makes the process simple and smooth. It is a pleasure to deal with J More

by Pedro77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woodson, John Stoll
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you so much!

August 22, 2016

Best Dealership I've ever been to,Angelo is the BEST around I've been on the market for a car for about 3 months and every other dealer I've been to was too pushy, but that wasn't the case at Huntington ford at More

by csutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Giordimaina
Dec 28, 2018 -

Serra Ford Rochester Hills responded

Thank you! We hope to see you again in the future!

August 18, 2016

SERVICE DEPARTMENT IS WORST EVER! On two separate occasions, (not sure why I ever went back a second time) experienced incompetent and extremely rude employees. The service department More

by rp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager, too rude to introduce himself
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