Serra Ford Rochester Hills - Service Center
Rochester Hills, MI
139 Reviews of Serra Ford Rochester Hills - Service Center
Good service on a Mustang with rear axle issues It took a little bit for them to diagnose the issue. I had to come in to show them it wasn't my tires that was the source of the noise. After that, th It took a little bit for them to diagnose the issue. I had to come in to show them it wasn't my tires that was the source of the noise. After that, they took care of the problem. Even going so far as to do two different repairs on the transmission. The problem was "pitted bearings". I really appreciated John giving me accurate and prompt information via many phone calls. More
Great customer service! While getting my vehicle serviced, Dan Peterson was extremely helpful and very knowledgeable about the service my car needed. Dan is very friendly and While getting my vehicle serviced, Dan Peterson was extremely helpful and very knowledgeable about the service my car needed. Dan is very friendly and made my service experience very enjoyable. More
Quick repair and very helpful customer service Dan was great to work with - he let me know up front that the issue that I was experiencing was likely related to a warrantied issue. He explained the Dan was great to work with - he let me know up front that the issue that I was experiencing was likely related to a warrantied issue. He explained the process well, ensured that I was all set with transportation, and let me know that I could expect to have my car repaired by the end of the day. A couple hours later I received a call letting me know my car was ready and that the issue was, in fact, related to the warranty issue. Great experience! More
Repairs done quickly My Ford Escape started having some problems. I took it in to Huntington Ford. John Locher helped explain the process, what repairs were need and the c My Ford Escape started having some problems. I took it in to Huntington Ford. John Locher helped explain the process, what repairs were need and the cost. They were done so quickly! I appreciate him getting my car back up and running so quickly! More
Caring and Kind Service Matt and Dave together teamed in providing us with exceptionally considerate repair service, for our 2009 Escape. Their work was most effective and ti Matt and Dave together teamed in providing us with exceptionally considerate repair service, for our 2009 Escape. Their work was most effective and timely given. They continue to be so helpful, as though we were best of friends, patient and courteous. More
Exceptional service Every time i go to Hunnington Ford for service John locher and the entire staff make you feel comfortable. Not to mention the service on my vehicle i Every time i go to Hunnington Ford for service John locher and the entire staff make you feel comfortable. Not to mention the service on my vehicle is always done in a timley manner More
Ask for Greg I recently had my Ford Focus serviced at Huntington Ford. I dealt with Greg Singh, he was very helpful and well informed. My car was in and out and ov I recently had my Ford Focus serviced at Huntington Ford. I dealt with Greg Singh, he was very helpful and well informed. My car was in and out and overall I was very pleased with the service. More
The dealership can't be trusted. I marked my tires before they took my car they said they rotated them they lied it was never done. The service manager he is useless doesn't care. I marked my tires before they took my car they said they rotated them they lied it was never done. The service manager he is useless doesn't care. More
Great Service of my vehicle. Had normal service and repaired a tire leak. Would recommend them to family and friends. Thanks for the great Service of my vehicle. Had normal service and repaired a tire leak. Would recommend them to family and friends. Thanks for the great Service More
Great service I had my car in for service and the process was very easy and stress-free with Greg. He was so friendly and efficient, which helped to take a lot of w I had my car in for service and the process was very easy and stress-free with Greg. He was so friendly and efficient, which helped to take a lot of worry off my shoulders. Service was exceptional and I will definitely be back for my future car needs! I would suggest for anyone else to do the same and ask for Greg! :) More