
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Amanda was awesome! She got me scheduled the next day and even took the time to cover my remaining warranty with me. She even checked my other Nissan for me! The issue I had was resolved and they even fixed even took the time to cover my remaining warranty with me. She even checked my other Nissan for me! The issue I had was resolved and they even fixed another issue that I had mentioned, but not asked about getting repaired. More
This dealership have always been very personal with me when servicing my vehicle. From oil change to tire rotation even professional advice when other things has happen to my SUV. Yes my truck was purcha when servicing my vehicle. From oil change to tire rotation even professional advice when other things has happen to my SUV. Yes my truck was purchase there, 8yrs ago I even experience a situation with the truck peeling paint where the primer was not done before purchasing. Service manager consulted corporate office. And they paid for my truck to be repainted by Joe Collision. It did have low mileage and only one ur left on it before I paid it off. For that alone I am forever grateful. More
Went in told Theo what I wanted and my budget. He went to work found two vehicles to choose from. work found two vehicles to choose from. More
Dealership does a good job of performing maintenance on my Sentra. I recommend their work ! my Sentra. I recommend their work ! More
The service was prompt. Greeted with smiles and good vibes concerning work to be done.Accurate service. Patient, Understanding, kindness. vibes concerning work to be done.Accurate service. Patient, Understanding, kindness. More
I drive over 35 miles to have my 2018 Frontier SV 4x4 serviced at this dealership. They have to best service and parts department that I have ever used in my 55 years and 15 vehicles of use. I purchas serviced at this dealership. They have to best service and parts department that I have ever used in my 55 years and 15 vehicles of use. I purchased my truck at this dealership and had a pleasant experience from that point forward. Scott, the service manager has always had time to answer my questions and listen to any problems I had. Matt and Amanda both have been professional and attentive to anything I needed to service my truck. They have treated me very fair and gone out of their way to be friendly and helpful. Courtney in parts department has always been fast and knowledgeable when I ordered some add-on parts for my truck. Even the various mechanics that have worked on the truck have been fast, helpful and willing to answer any questions that I asked about their work. I always brag to my friends about this dealership and their attitude to actually help their customers instead of just looking at the bottom line. Simply put, I will continue to buy any future vehicles from them and definitely have them serviced there. More
The personal was kind, on time For mi appointment And they are so nice and polite they are so nice and polite More
Service advisor was great The service manager needs to learn how to smile It seems like he doesn’t like being there I have yet to see him meet, greet, or thank a customer for their business Business that learn how to smile It seems like he doesn’t like being there I have yet to see him meet, greet, or thank a customer for their business Business that gives him a job More