Serra Nissan

This dealership was fantastic. All the dealers were very nice and initiated small talk with us as we waited while things where being processed. Everyone was super knowledgeable about everything and made me nice and initiated small talk with us as we waited while things where being processed. Everyone was super knowledgeable about everything and made me feel good about my choice to come there. More

Fast Service, In & Out. only Issue Was When It Was Time For Me To Go They Gave Me My Car Back With The Window Down & off Track & Told Me That It Wasn’t Their Issue And That I Had To Pay $125.00 For Them To For Me To Go They Gave Me My Car Back With The Window Down & off Track & Told Me That It Wasn’t Their Issue And That I Had To Pay $125.00 For Them To Diagnose What The Issue Or Just Pay To Get It Fixed. And As I Stated To Amanda It Wasn’t Likes That When InBrung My Vehicle In For Service But I Just Said Ok And Left To Avoid Any Issues . More

Two months after the purchase of my car, The dealership (Serra) has not sent the title to the DMV or the credit union. Upon purchasing the vehicle, it had a light indicator on the dashboard indicating a pr (Serra) has not sent the title to the DMV or the credit union. Upon purchasing the vehicle, it had a light indicator on the dashboard indicating a problem with a tire. I was told by The finance manager (Kali) that the car needed a sensor, but the other tires were okay according to the safety test. After having the car checked, I was informed that was not true. As a matter of fact, the sensor on the spare tire was good, but the problem was with two tires on the car. As a result, I had to purchase two sensors to fix the problem. She (Kali) offered to order the sensor for me if I called her on the following Monday. When I called to get her to order the sensor, she said she told my son to order the part on Amazon. Kali was not honest with me and those tires could have been a safety issue for me. It has been two months and I still don’t have a copy of the title and the credit union does not have the title also. This is very poor customer service and I am very dissatisfied. More

I'm always pleased with the quality of work and the knowledge and friendliness of the staff. They are always professional and explain the work in detail. knowledge and friendliness of the staff. They are always professional and explain the work in detail. More

Technician was courteous and helpful. They took the time to deal with my urgent need and were very understanding of my situation. I was pleased with my visit. to deal with my urgent need and were very understanding of my situation. I was pleased with my visit. More

I love Serra Nissan/Volkswagen. Just bought my 2nd vehicle from here and I left very happy with the vehicle and customer service. Thank you so much, Angel! vehicle from here and I left very happy with the vehicle and customer service. Thank you so much, Angel! More

Have been very helpful in getting my service needs met. They cared about me as a consumer and was cognizant of my schedule regarding the work. They cared about me as a consumer and was cognizant of my schedule regarding the work. More

Received exactly the service I went looking for. I was advised that I could only get it properly at a dealership. Service Was as expected. advised that I could only get it properly at a dealership. Service Was as expected. More

Enjoy dealing with the staff at Serra Nissan, especially appreciate your professionalism. The service department is always informative and honest with me. They I’ve earned my continued support and business appreciate your professionalism. The service department is always informative and honest with me. They I’ve earned my continued support and business. More

The entire staff is very nice and knowledge of all the services to properly ensure my vehicle runs efficient. Thanks Matt, you're super wonderful and such a genuine person! services to properly ensure my vehicle runs efficient. Thanks Matt, you're super wonderful and such a genuine person! More