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Serra Nissan
Birmingham, AL
2,207 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,207 reviews
February 15, 2021
Nice and helpful. I was the last customer and something was knocking on my car as I was pulling out and the head guy came to see what it was. He called another employee to come back who had just left and t was knocking on my car as I was pulling out and the head guy came to see what it was. He called another employee to come back who had just left and they fix the issue. Excellent customer service! Even though it was a mistake on their part they were quick to fix it. More
by ckbettyboop
Verified CustomerEmployees Worked With
Matt Henry
February 11, 2021
I have never been to a service department where people were as friendly, respectful, honest, didn't act like they were trying to just get through a day's job but like they really care.. were as friendly, respectful, honest, didn't act like they were trying to just get through a day's job but like they really care.. More
by mamanina38
Employees Worked With
Amanda Badgwell
February 11, 2021
The service was excellent, my battery was tested, and needed to be replaced, took only a matter of minutes and I was on the road. needed to be replaced, took only a matter of minutes and I was on the road. More
by Rarmstrong1598
Employees Worked With
February 08, 2021
Nice people and was very helpful after a long day of truck shopping. Salesman was very nice. Thanks for all your hard work. I will recommend. truck shopping. Salesman was very nice. Thanks for all your hard work. I will recommend. More
by kennethtingle
Employees Worked With
Alex, Mortimer Virves
February 06, 2021
I love the great service and they do a great job. They made sure they take care of me and I will recommend their service made sure they take care of me and I will recommend their service More
by lawsonlatonya75
February 05, 2021
excellent “ Excellent Service ”My experience purchasing excellent “ Excellent Service ” My experience purchasing a car from serra nissan was excellent. I worked with angel entire purchase. He was fast to excellent “ Excellent Service ” My experience purchasing a car from serra nissan was excellent. I worked with angel entire purchase. He was fast to answer all my questions the car unseen. angel help me to find out best car .i have no car credit because this is my first car but angel help me to approve my car credit thanks really help full all serra nissan team excellent job More
by bijender
Employees Worked With
Other Employees :
Roger Bradford, Madison Whisenant, Matt Henry
February 04, 2021
Service Advisor-AMANDA has always been helpful in assisting me in meeting the needs for vehicle. There has not been a time when I haven’t been with her service! assisting me in meeting the needs for vehicle. There has not been a time when I haven’t been with her service! More
by D Johnson
Employees Worked With
Amanda Badgwell
February 04, 2021
I received excellent customer service. The wait time was not bad at all. The staff was super nice. I love the rewards Serra offers their customers. not bad at all. The staff was super nice. I love the rewards Serra offers their customers. More
by tkelly97
Employees Worked With
Amanda Badgwell
February 04, 2021
Fantastic people, great service and always friendly. They have a very clean facility and make you feel very welcome. I really am glad that I nought my car there have a very clean facility and make you feel very welcome. I really am glad that I nought my car there More
by shesan69
February 03, 2021
Great customer service! My oil change was complete in a timely manner. The mechanic was well knowledgeable about the service that he was providing. I would definitely recommend! timely manner. The mechanic was well knowledgeable about the service that he was providing. I would definitely recommend! More
by geneshaljohnson
Employees Worked With
Matt Henry
