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Serra Nissan
Birmingham, AL
2,207 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,207 reviews
February 02, 2021
Service was done in a timely & professional manner. Observe cleanliness precaution being used. Service dept staff friendly & knowledgeable. Great service. Satisfied customer. Nissan customer. Observe cleanliness precaution being used. Service dept staff friendly & knowledgeable. Great service. Satisfied customer. Nissan customer. 1 More
by Keke
Verified Customer
February 01, 2021
THEY HAVE Never repaired my car completely, and then wanted to charge me for something else at the same time. They are a total rip off! wanted to charge me for something else at the same time. They are a total rip off! More
by Mokie
January 28, 2021
Great service from Angel , Maxine and AmandaThey are the Great service from Angel , Maxine and Amanda They are the best. I would not go any where else. I could not be happier with my new car Great service from Angel , Maxine and Amanda They are the best. I would not go any where else. I could not be happier with my new car More
by melissalesueur75
Employees Worked With
Other Employees :
Angel, Brian Thompson, Roger Bradford, Angie Hester, Amanda Badgwell, Matt Henry
January 27, 2021
They always accommodate and get to the bottom of what's wrong with the Sentra. I always have a good experience in the service department with them taking in the car right away. The pricing is always reason wrong with the Sentra. I always have a good experience in the service department with them taking in the car right away. The pricing is always reasonable and they have always looked for loaners for me. More
by frannubian
Employees Worked With
Amanda Badgwell, Matt Henry
January 24, 2021
Mr. Matt Henry was great. He made every effort to have his department discover the problem with the Versa and to rectify it in as timely a manner as was possible. his department discover the problem with the Versa and to rectify it in as timely a manner as was possible. More
by russellnoyes
Employees Worked With
Cashier was nice, too., Matt Henry
January 22, 2021
Horrible incompetent workers kept my car for 2weeks . The first time they fixed the car I brought it home it ran worse then it did before I took it there. In other words I will never use them again shabby wo first time they fixed the car I brought it home it ran worse then it did before I took it there. In other words I will never use them again shabby work incompetent workers and they hardly ever the answer the phone. More
by KAVIN.BUSHDNC
Employees Worked With
Amanda Badgwell
January 21, 2021
My visit at Serra Nissan, was very inviting, they made my sale personal and the customer service was exceptional!!! Im glad to have done businees with you all. sale personal and the customer service was exceptional!!! Im glad to have done businees with you all. More
by G0
January 19, 2021
Good great Excellent don’t remember his name but he knows he was was I come again hope l get the same Service gentleman will Recommend he was was I come again hope l get the same Service gentleman will Recommend More
by kingetutt1@ Gmail.com
Employees Worked With
Don’t remember the name
January 18, 2021
They are awesome. I bought my Nissan in fl. That dealership NEVER offered anything free. Serra Nissan does a free oil change and tire rotation every other time!! dealership NEVER offered anything free. Serra Nissan does a free oil change and tire rotation every other time!! More
by mdar03
