Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,207 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
March 27, 2020
Great people; great service! Service is always completed in a timely manner as promised. Service managers keep u abreast of everything going on with your vehicle; great place!!!! in a timely manner as promised. Service managers keep u abreast of everything going on with your vehicle; great place!!!! More
by ylondagray
Verified CustomerEmployees Worked With
Madison Whisenant, Matt Henry
March 27, 2020
Serra has really came to my rescue during this time. I am pleased with my vehicle and how the staff assisted with ensuring I was happy with my purchase pleased with my vehicle and how the staff assisted with ensuring I was happy with my purchase More
by ashligreene79
Employees Worked With
Tommie Goshae, Mortimer Virves
March 26, 2020
My service advisor Austin was super nice and helpful, he resolved the issue quickly even after there was a problem with the software. Awesome place. resolved the issue quickly even after there was a problem with the software. Awesome place. More
by gabbiy.calvi
March 26, 2020
I was very very pleased with the customer service that I received on yesterday. I didnt have to wait too long and awesome work was done to my car. I definitely am a very very satisfied customer with nissan. received on yesterday. I didnt have to wait too long and awesome work was done to my car. I definitely am a very very satisfied customer with nissan. Thank you so very much. More
by paulette1970.prDNC
Employees Worked With
Other Employees :
Anthony Alston, Brian Thompson, Matt Henry
March 23, 2020
I was very pleased with the assistance I received on March 20, 2020. My sales rep Angel Borja and his trainee Elizabeth were superb. Angel worked tirelessly to achieve just what I needed. March 20, 2020. My sales rep Angel Borja and his trainee Elizabeth were superb. Angel worked tirelessly to achieve just what I needed. More
by debbiejharris54
March 19, 2020
Service was great! It’s always a nice experience to visit the service department and get quality customer service. Everyone is very polite and professional. the service department and get quality customer service. Everyone is very polite and professional. More
by tkmoultr
Employees Worked With
It’s was a lady. Sorry can’t remember her name
March 18, 2020
It is amazing amanda Harrison greeted me as I walked in and Matt Henry helped me from there he explained everything so I could understand it and walked me through the whole thing. I won't go anywhere else and Matt Henry helped me from there he explained everything so I could understand it and walked me through the whole thing. I won't go anywhere else now unless Matt leaves there too! More
by mbrannon76
Employees Worked With
Amanda Harrison, Matt Henry
March 17, 2020
Angel Borja Purchased a Nissan Rogue here. Angel Borja was the salesperson. He did an excellent job. He was very knowledgeable about the vehicle and a pleasure to Purchased a Nissan Rogue here. Angel Borja was the salesperson. He did an excellent job. He was very knowledgeable about the vehicle and a pleasure to work with. Thanks Angel More
by Tredding1966
Employees Worked With
March 13, 2020
Tommie Gosha was my car dealer & he did an amazing job with the whole process! Definitely recommending to friends & family! Finished with a brand new car & an amazing experience! with the whole process! Definitely recommending to friends & family! Finished with a brand new car & an amazing experience! More
by BRIATERRY4
Employees Worked With
Tommie Gosha
