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Serra Nissan
Birmingham, AL
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,203 reviews
September 13, 2019
What the point of making an appointment? Everyone was super friendly and nice BUT I had a 1:00 “express” oil change appointment. My car was not taken back until 1:50. It should not take almos Everyone was super friendly and nice BUT I had a 1:00 “express” oil change appointment. My car was not taken back until 1:50. It should not take almost 2 hours for a 15 minute oil change. More
by stacyg72.DNC
Verified CustomerEmployees Worked With
Vanessa White
September 10, 2019
Great Service The service department is always professional and willing to take the time to explain what’s going on and make sure you are well taken care of The service department is always professional and willing to take the time to explain what’s going on and make sure you are well taken care of More
by petersonritta
Employees Worked With
Vanessa White
September 09, 2019
Service Department was great and timely Very professional in explaining the work performed and what needs to be done in the future. We appreciate the constant reminders e-mails and texts. Very professional in explaining the work performed and what needs to be done in the future. We appreciate the constant reminders e-mails and texts. More
by HOGANSh0
Employees Worked With
September 05, 2019
Car Care Nissan Service Department is excellent! I love the way the service technicians service my vehicle. My car rides so smoothly, because of excellent work Nissan Service Department is excellent! I love the way the service technicians service my vehicle. My car rides so smoothly, because of excellent work that they do, and they take pride in how the service my vehicle-my personal experience! They do awesome work! More
by Jesuslove01@
September 05, 2019
Great People The people here are absolutely wonderful. The service department was absolutely wonderful with my vehicle and got me taken care of quickly and efficie The people here are absolutely wonderful. The service department was absolutely wonderful with my vehicle and got me taken care of quickly and efficiently. I absolutely love this place and would recommend to my friends and family. More
by amdudley
September 03, 2019
Excellent service Very courteous and professional service. My service was very quick with help from everyone. I will recommend this dealership to everyone looking to bu Very courteous and professional service. My service was very quick with help from everyone. I will recommend this dealership to everyone looking to buy a car. More
by percypparrish
Employees Worked With
All service people
September 03, 2019
Pretty quick I had to constantly get my warranty verified before I was helped. When helped, I got good service. Nissan was courteous with me after warranty verifie I had to constantly get my warranty verified before I was helped. When helped, I got good service. Nissan was courteous with me after warranty verified. More
by sturdivant_dennis
Employees Worked With
Jared Johnson, Eric White
September 01, 2019
Great service I always get great and professional service from Serra. I have no complaints and they have been a excellent dealership from purchase to service of my I always get great and professional service from Serra. I have no complaints and they have been a excellent dealership from purchase to service of my vehicle. More
by Walter67
August 30, 2019
Great Each time that I visit, I leave pleased. I like the idea that they staff explains to me the needs for my car, even if I can't do it. The snacks are ba Each time that I visit, I leave pleased. I like the idea that they staff explains to me the needs for my car, even if I can't do it. The snacks are bad either.😁 More
by jlenyavd4815
Employees Worked With
Dawn.
August 30, 2019
Great Service Excellent Service and Friendly staff. The wait was minimal. Thanks for always being a dependable place to take my car in order for me to have guaran Excellent Service and Friendly staff. The wait was minimal. Thanks for always being a dependable place to take my car in order for me to have guaranteed great experience. More
by TURAH26
